Enterprise Client Manager

7 months ago

Saint John, Canada Xerox Full time

Xerox is currently seeking Client Managers to support the Canadian market out of their Saint John, New Brunswick office.
**Position Overview**:

- Are you looking to expand your experience in B2B sales and are prepared to be a driving force in reshaping the delivery of digital solutions and services in large accounts in Canada? As a Client Manager, you'll be developed into being a top salesperson in account management, client relationship development, and advancing the adoption of Xerox digital print excellence for large enterprise clients.
**What You Need To Succeed**:

- Proficiency in English
- A post-secondary degree or equivalent experience is preferred, reflecting your commitment to continuous learning.
- 2-5 years of prior experience in B2B sales is highly preferred, demonstrated industry knowledge is an asset.
- Exhibit excellent verbal and written communication skills, essential for effective interaction.
- Possess personal drive, internal motivation, and a relentless pursuit of high achievement in every endeavor.
- Demonstrate strong customer service skills, emphasizing your ability to build and exceed client relationships.
- Showcase great interpersonal, negotiation, and presentation capabilities, enabling effective engagement with clients and colleagues.

**What You’ll Do**:

- Client Printer Fleet Management: Maintain and manage client printer install base, new equipment additions, including location openings or status changes.
- Client Install Base Inventory Management: Manage lease expiries and end-of-service at the account level, coordinating with internal and external teams, including reviewing the approach with the Field Client Manager.
- Opportunity management and Customer-Facing Quarterly Business Reviews: Develop and deliver operational elements of the business review with stakeholders and clients.
- Procurement Process Optimization and Implementation: Understand various buying processes to position for print fleet retention and growth, and oversee the implementation process through to installation, including backlog management.

**How we set you up for success**:

- Training Initiatives: Elevate your skills through our in-house training, online learning opportunities, and mentorship programs that nurture your professional growth.
- Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.

**What We Offer**:

- At Xerox, we understand that attracting top talent requires more than just a job - it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards.
- Competitive Compensation: Enjoy a competitive package with a base salary, commissions, and extra rewards for exceeding targets.
- Comprehensive Benefits: Access medical, dental, vision, and life insurance from day one to support your well-being.
- Work-Life Balance: Benefit from paid holidays, personal choice days, and two-weeks of paid vacation after your first year.
- Charitable Involvement: Be part of our commitment to the community with paid time off for volunteering.

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