![Voyageur Soap & Candle Company](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Representative E-commerce
4 weeks ago
Join the Voyageur Soap & Candle Company team, a thriving business with a 30-year history in providing education, supplies, and packaging for soap, candle, bath, aromatherapy, and skin care crafting. We're actively seeking an exceptional individual to fill the role of E-commerce Customer Service, contributing to our commitment to excellence.
**Responsibilities**:
- Input phone orders into our e-commerce system, ensuring accuracy.
- Collaborate with distribution channels to provide comprehensive solutions to customer inquiries and ensure seamless order processing.
Qualifications:
- Enjoy engaging with customers through various communication channels.
- Thrive in a fast-paced environment.
- Display both teamwork and self-reliance.
- Possess strong communication skills.
- Manage multiple tasks efficiently.
- Stay composed under pressure, proficient in conflict resolution.
- Adapt to rapid growth and changing environments.
- Demonstrate intermediate computer skills.
- Familiarity with e-commerce is a plus.
Desired Attributes:
- Effectively manage a bustling environment.
- Exhibit a friendly, positive demeanor.
- Embody reliability, responsibility, and self-motivation.
- Contribute energy, punctuality, and diligence.
- Attentive to detail with excellent organizational abilities.
**Salary**: From $18.50 per hour
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Work Location: In person
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