Bilingual Delivery Analyst

2 months ago

Moncton, Canada TMP Worldwide India Private Limited for HCL_Infra Canada Full time

**Bilingual Delivery Analyst (French/English)**
**Location: Moncton**
**Job Type: Full-Time, Permanent (Monday to Friday)**
**Work Arrangement: Hybrid (Work from home, with office day on Tuesdays)**
**Salary: $19-$20/hour**
**Interviews Required: Yes**

**About the Role**:
As a **Delivery Analyst** at Xerox, you'll ensure that customer equipment orders are handled smoothly from start to finish. You’ll be responsible for coordinating deliveries, managing inventory, and resolving any issues to provide a seamless delivery experience for our clients.

**Key Responsibilities**:

- Schedule and coordinate equipment deliveries, resolving any issues that arise.
- Collaborate with teams like Sales, Warehouse, and Admin to meet service targets.
- Manage inventory and ensure equipment is delivered or removed on time.
- Be the **go-to person** for specific sales teams, ensuring deliveries meet customer expectations.
- Respond quickly to requests and take ownership of issues until they’re resolved.

**What We’re Looking For**:

- **At least 1 year** of experience in a fast-paced office environment (customer service or delivery experience preferred).
- **Bilingual** in **French and English** (required).
- Strong computer skills, including **Excel** and internal systems.
- A customer-first mindset with a focus on problem-solving.

**Key Skills**:

- **Self-starter** with the ability to work independently under pressure.
- Excellent **organization** and multitasking skills.
- **Critical thinking** and problem-solving abilities.
- Strong written and verbal **communication** skills.
- Ability to manage multiple priorities with a sense of urgency.

Pay: $19.00 per hour

**Benefits**:

- Dental care

Schedule:

- Monday to Friday

**Experience**:

- fast-paced office environment: 1 year (required)
- Customer service: 1 year (required)
- computer skills, including Excel and internal systems: 1 year (required)

**Language**:

- Bilingual in French and English (required)

Work Location: Hybrid remote in Moncton, NB E1C 5H7

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