Customer Service Coordinator

4 months ago

Edmonton, Canada Westcorp Inc. Full time

Join the Westcorp Team:
As a key member of the Commercial Property Management team, the Customer Service Coordinator will provide excellent customer service to all tenants and guests at College Plaza; an office tower located at 8215-112 Street, Edmonton.

***

**Key Responsibilities**:

- Assist tenants and guests of College Plaza with issues or concerns and direct them to the appropriate resource.
- Accept and dispatch service requests and follow up to ensure services were completed to everyone’s satisfaction.
- Coordinate leasing of parking stalls within the complex. Assist with dealing with illegally parked vehicles.
- Arrange for the purchase and installation of building signage.
- Prepare letters, newsletters and other communication for the complex.
- Setup, maintain, and audit building keys and access cards.
- Program door readers and elevators in the access card software (WinPak).
- Liaise with contract security and ensure they are informed of all activities within the complex.
- Plan and organize monthly promotional events for commercial tenants.
- Assume all duties of Chief Fire Warden for the building.
- Other duties as assigned.

**Required Skills and Abilities**:

- Minimum high school education
- Minimum three years equivalent experience
- Prior experience working in property management would be an asset
- Demonstrated ability to provide exceptional customer service and effectively resolve customer concerns
- Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
- Experience in Angus software would be an asset
- Strong interpersonal and time management skills
- Ability to organize, execute and follow up in a timely manner
- Exceptional written and verbal communication skills
- Security clearance required upon offer of employment
- Possess sensational customer service philosophy
- Highly organized, results-oriented and able to work in a multi-functional team environment

**Working at Westcorp**:
Headquartered in Edmonton, Westcorp Property Management Inc. is a vertically integrated company that creates, invests in, and manages residential, commercial, and hotel properties. Westcorp operates in Edmonton, Calgary, Kelowna, Bonnyville, and Michigan in the United States, and they are committed to significant growth in the coming years. Based on its existing development land holdings, Westcorp confidently expects to double the size of its portfolio in the next 5-7 years.

Westcorp is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Westcorp employs 200 people with decades of combined, extensive and successful experience. We provide our employees with a work environment that promotes professional and personal development.

Our approach to employee attraction and retention is straightforward: We want the best of the best. To attract the 'best of class' and the best new entrants to the real estate field, Westcorp provides:

- Competitive wages
- Comprehensive benefits package including a Health Spending Account
- Employee assistance program
- Career plan
- Recognition programs
- Professional development learning
- An exceptional work environment
- A mentoring culture

  • Customer Service Agent

    4 months ago

    Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers through access to resources and education to assist individual’s credit challenges. We are a forward-thinking employer offering a supporting, caring and positive environment for our...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Transmission Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at Alberta Transmission Service. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key ResponsibilitiesCustomer Service: Greet clients and...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Transmission Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at Alberta Transmission Service. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key ResponsibilitiesCustomer Service: Greet clients and...

  • Customer Service Coordinator

    4 months ago

    Edmonton, Canada Alsco Full time

    Classification: Non-Exempt Job Summary: The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and...

  • Customer Service Coordinator

    4 months ago

    Edmonton, Canada Alsco Full time

    Classification: Non-Exempt Job Summary: The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and...

  • Customer Service Coordinator

    3 months ago

    Edmonton, Canada BHD Instrumentation Full time

    **Role**: The Customer Service Coordinator is responsible for customer service activities, including supporting contracts, sales operations, customer relations and vendor relations, and related tasks. This individual will support sales representatives, work in coordination with the Operations team, and in parallel to Shipping and Receiving. **Job...

  • Customer Service Coordinator

    3 months ago

    Edmonton, Canada BHD Instrumentation Full time

    The Customer Service Coordinator is responsible for customer service activities, including supporting contracts, sales operations, customer relations and vendor relations, and related tasks. This individual will support sales representatives, work in coordination with the Operations team, and in parallel to Shipping and Receiving. **Job Duties**: - Join as...

  • Customer Service Coordinator

    4 months ago

    Edmonton, Canada Bradken Full time

    **_Bradken_**: - is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a 3000-strong workforce, our ability to adapt and evolve keeps us positioned for firm purchases leaders in the wear solutions market for the resources sector._ As the **Customer Service Coordinator**, you should...

  • Customer Services Coordinator

    5 months ago

    Edmonton, Canada Caterpillar Full time

    **Career Area**:Product Support**: **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

  • Customer Service Coordinator

    3 months ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:49873** **_ Do you have a passion for delivering quality customer service and are a leader among your peers?_** **_Do you have an aptitude for managing staff and business performance?_** **_If yes, then a career as a Customer Service Coordinator may be for you!_** This position will lead a team of Customer Service Representatives by...

  • Customer Service Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Team Kwatra Corporation Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at Team Kwatra Corporation. As a Sales Support Specialist, you will play a critical role in ensuring the smooth operation of our sales team.Key ResponsibilitiesScheduling and CoordinationYou will be responsible for scheduling and confirming...

  • Customer Service Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Sawridge Inn and Conference Centre Edmonton South Full time

    About the RoleWe are seeking a highly organized and detail-oriented Hotel Operations Manager to join our team at Sawridge Inn and Conference Centre Edmonton South.Key ResponsibilitiesDevelop and Implement Operational Policies: Create and enforce policies and procedures for daily hotel operations, ensuring seamless execution and continuous...

  • Customer Service Representative

    9 hours ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    13 hours ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 days ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 days ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Coordinator

    4 months ago

    Edmonton, Canada Wood & Energy Store Full time

    Wood & Energy Store has been installing fireplaces in Edmonton homes and businesses for almost 50 years. We provide expert service and quality products with a trustworthy approach and commitment to our customers. **PURPOSE OF THE POSITION** Administration support for department manager, service technicians and accounting to manage customer files from...

  • Customer Service Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Classified Auto Repair LTD. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales Support Associate to join our team at Classified Auto Repair LTD. As a Sales Support Associate, you will play a critical role in supporting our sales team by providing exceptional customer service, scheduling appointments, and maintaining accurate records.Key ResponsibilitiesSchedule...