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Customer Service Coordinator

2 months ago

Edmonton, Alberta, Canada Classified Auto Repair LTD. Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Associate to join our team at Classified Auto Repair LTD. As a Sales Support Associate, you will play a critical role in supporting our sales team by providing exceptional customer service, scheduling appointments, and maintaining accurate records.

Key Responsibilities
  • Schedule and Confirm Appointments: Coordinate with customers and sales team to schedule appointments and ensure timely follow-ups.
  • Provide Customer Service: Respond to customer inquiries, resolve issues, and provide excellent service to ensure customer satisfaction.
  • Manage Digital Database: Maintain and update our digital database to ensure accurate and up-to-date information.
  • Order Office Supplies: Procure and manage office supplies to ensure a well-stocked and efficient work environment.
  • Perform Data Entry: Accurately enter and maintain customer and sales data in our database.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Computer and Technology Knowledge: Proficient in Google Docs, MS Excel, MS Outlook, MS PowerPoint, and MS Word
Work Environment
  • Work Language: English
  • Hours: 35 hours per week