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Coordinator, Administration

2 months ago

Ottawa, Canada Canadian CHAMBER OF COMMERCE Full time

**Coordinator, Administration & Operations**:
The Canadian Chamber of Commerce is Canada’s largest and most activated business network — representing over 400 chambers of commerce and boards of trade and more than 200,000 businesses of all sizes, from all sectors of the economy and from every part of the country — to create the conditions for our collective success. Our vision is to build a Canada of thriving business opportunity, a strong economy and a better life for all. Our mission is to drive change, partner broadly and be the undisputed champion and catalyst for the future of business success. We do this through policy and advocacy, our Canadian Chamber Network and our suite of essential business services.

From working with government on economy-friendly policy to providing services that inform commerce and enable trade, we give each of our members more of what they need to succeed: insight into markets, competitors and trends, influence over the decisions and policies that drive business success and impact on business and economic performance.

**Our team is driving our transformation and expansion as part of Chamber 2025**

We have entered an exciting period of transformation and expansion to meet the changing needs of our members.

We are transforming from being the voice of Canadian business as a federal lobby organization to also becoming the undisputed champion and catalyst for the future of business success. Through our Chamber 2025 Strategic Plan, we are giving each of our members more of what they need to succeed:

- Insight into markets, competitors and trends
- Influence over the decisions and policies that drive business success
- Impact on business and economic performance

We are launching whole new divisions and offerings to serve businesses of all sizes and sectors across our Canadian Chamber Network. This includes:

- Best-in-class data and insights
- Tailor-made solutions for SMEs, including training and consulting services
- Enhanced membership benefits
- Expanded B2B networking opportunities
- International growth boosters

That is why we want to recruit top talent who understand today’s business realities and have an entrepreneurial mindset that can support our business building goals as well as emerging business needs and opportunities. One of our core goals is to increase our value to the Canadian Chamber Network, our business and association members and other stakeholders and to build new relevance to emerging and entrepreneurial sectors. As a result, this role will have a strong working relationship teams across the organization on the delivery of new integrated initiatives.

**What We Offer**:

- Advancement opportunities
- Competitive salary
- Comprehensive benefit package covered by the Canadian Chamber at no cost to employees
- Competitive vacation
- A defined pension plan starting after one (1) year of service
- Compressed-work week during the summer
- Hybrid work environment

**Term and Location**:
This role is full-time permanent and is based in Ottawa.

**Summary of the Role and Opportunity**

We are seeking a highly motivated, organized and results-driven Coordinator, Administration & Operations with a passion for customer service and a history of providing exceptional administrative support.

Reporting to the Manager, Administration & Operations, the Coordinator supports various teams and functions within the organization, including the Communications & Operations team, the Executive Leadership Team, the Canadian Chamber Network, the policy resolution process and the Board of Directors.

**Core Duties and Responsibilities**
- Sorts and processes mail for the Ottawa office.
- Assists with the management of our meeting rooms in the Ottawa office, which includes ordering catering, setting out water and coffee service, greeting guests and assisting with cleaning up.
- Assists with the procurement of products and services on behalf of all teams.
- Assists with the management of various inventories, including office supplies, furniture and equipment.
- Acts as a backup to the Manager, Administration & Operations during absences.
- Provides administrative support to Executive Leadership Team members, such as booking meetings and travel, completing expense reports and entering invoices into our accounting software, and providing scheduling/organizational support for our events and meetings.
- Supports the recruitment and retention of chamber of commerce members, which includes assisting with invoicing and collections, performing data entry, processing reports from our affinity program providers and responding to inquiries and correspondence from members and potential members.
- Manages the annual policy resolution process, which includes managing the intake of policy resolutions, answering inquiries about the web portal where resolutions are submitted, managing amendments to the resolutions, making changes to the resolutions during the policy sessions at the Canadia

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