Regional Sales Manager

2 months ago


Montréal, Canada Q-Line Trucking Full time

**The Regional Sales Manager (RSOM) will monitor, analyze, and report on sales metrics and systems that support the growth and development of Q-Line Logistics. On a routine basis the RSOM key responsibility will focus on the sales pipeline tracked in Q-Line’s CRM and other systems that lead managers and National Sales Representatives (NSR’s) to achieve their goals. To carry out this vision the RSOM will need to report on and coach towards the systems that lead to the growth of Q-Line Logistics regional offices. Ensures every location has globally consistent systems and processes i.e., sales process, recruiting, onboarding, training & performance management, customer onboarding, credit approval, Request for Quote (RFG) submissions and spot pricing trends as these are all essential to the success of management and National Sales Reps. Assists the Director of Logistics and Brokerage in managing the regional office Sales Team Managers.**

**KEY RESPONSIBILITIES & ACCOUNTABILITIES**
- Provide market feedback to leadership regarding competitive offerings, prospect needs, new markets, and emerging trends
- Design, create and run key metrics & systems
- Coach sales managers on the systems that lead to NRS’s achieving their goals and utilization of specific sales and techniques
- Monitor and report on the sales process on individual & team basis and identify opportunities for sales manager and NSR’s to improve performance in relation to goals: Identify trends; Strategize with regional office sales managers on leads and emerging markets
- Coach managers on Q-Line systems and identify areas for improvement or additional training
- Assist in creating and nurturing a culture of continuous improvement and ensure uniform compliance of all Q-Line sales operations systems
- Work with managers and support teams to ensure a consistent hiring, onboarding, training and performance management across all Q-Line Logistics Regional office locations
- Coach, mentor, develop and motivate Sales Managers and NSR to achieve outstanding results
- Monitor NSR trends and identify areas for recurring training
- Maintain and develop the competitive culture aspects of Q-Line Logistics regional office sales team
- Track and report on Q-Line Logistics Sales key initiatives identifying trends and suggesting improvements
- Track and monitor issues related to employee turnover
- Report weekly & monthly on several systems relating to the sales pipeline, goal attainment, call/volume/talk time, new business, RFQ activity, onboarding check lists, and monthly wrap ups
- Function consistently, effectively and reliably in accordance with the Company’s values as set forth in our core competencies and behaviors to foster Q-Line’s culture (All Employee Competencies and Manager Competencies)
- Perform key All-Manager Responsibilities; Deliver high business results, Build the right team, Develop talent for growth and Manage for optical performance
- Complete work responsibilities outside of normal business hours as needed and frequent travel is required
- Performs other duties and responsibilities

**DESIRED QUALIFICATIONS**
- Bachelor’s degree from a four-year college or university; or 3-5 years related experience
- 3-5 years’ experience in the transportation industry, with emphasis in sales, brokerage management experience preferred
- Strong working knowledge of the sales process
- Strong sales coaching skills
- Strong business acumen with excellent ability to analyze data, spot trends and make recommendations.
- Strong problem solving skills and results driven
- Excellent organizational skills with the ability to adapt to the present situation in a professional manner
- Must possess excellent leadership and management skills of a team and projects
- Excellent interpersonal & relationship building skills
- Demonstrated experience in Continuous Improvement Processes
- Excellent communication skills (written, listening and verbal)
- Proficient in Microsoft Office (Word, Excel, and Outlook) required
- Willing and able to frequently travel
- Must be fluent in English (spoken and written), with a preference for French as well.



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