Product Manager

3 months ago

Toronto, Canada Fellow Insights Inc Full time

**About Fellow**

Fellow is a Series A venture-backed startup (Craft, iNovia, Felicis) from the founders of Fluidware (acquired by SurveyMonkey). Our mission is to solve the world's meeting problem, by helping people spend less time in meetings, and making meetings more productive. Fellow empowers managers and their teams to seamlessly collaborate on meeting agendas, leveraging the latest tech to transform the future of meetings, automating rote tasks and giving everyone superpowers.

Fellow is pioneering the future of work through its category-defining meeting productivity platform, with a wide set of customers such as Shopify, Hubspot, Warner Media, Tucows, Dynatrace, and many more. Join us in shaping the future of work

**About the Role**

As a Product Manager at Fellow, you'll be a key driver in shaping our product. You'll leverage your expertise in B2B SaaS, best-in-class productivity tools, and emerging AI/LLM technologies to drive innovation throughout our platform. Your work will span from enhancing core features to developing cutting-edge AI capabilities.

You'll work closely with a cross-functional team, including our founders, to deliver world-class products to our customers worldwide. This is a fast-paced role in a dynamic environment where you'll have the opportunity to make a significant impact across various areas of our product. This role requires a hacker mindset, a highly tactical and detail-oriented approach, and a GSD attitude. A deep understanding of user psychology will be key to your success.

We're a remote-first organization, but have offices and co-working spaces available throughout Canada in Ottawa (our HQ), Montreal, and Toronto where you can pop in to work with other team members if you want some in-person time Bonus points if you've worked remotely before and are excited about building a product that enables remote teams to work better together

**What You'll Do (i.e., Responsibilities)**:

- Develop and implement product strategies consistent with company vision
- Leverage data, customer insights, and a deep understanding of user psychology to identify opportunities for product improvement and innovation
- Stay at the forefront of advancements in AI/LLM technologies and productivity tools, informing our product roadmap
- Conduct user research and customer interviews to help inform our strategy and validate use cases
- Prepare wireframes and detailed project briefs for each dev cycle (8 weeks), in collaboration with design and engineering leaders
- Define success metrics and continuously analyze feature performance
- Collaborate cross-functionally with data, design, qa, and engineering teams to design, develop, test, and launch new features and improvements.

**What We're Looking For (i.e., Qualifications)**:

- Minimum 3 years of experience as a Product Manager in B2B SaaS
- BSc/BA in Computer Science, Engineering, Business, or Finance
- Proven track record of successfully driving innovative product development in a high-growth tech company (bonus points for experience with productivity tools)
- Experience designing and optimizing AI-powered features, including prompt engineering and optimization
- Highly skilled in data analysis and statistical methods, and proficient in BI tools (e.g. Heap, Metabase)
- Excellent problem-solving skills and ability to make data-driven decisions
- Strong ownership mentality and ability to execute projects with mínimal oversight
- Excellent communication and interpersonal skills, with the ability to write highly detailed product requirements
- Highly creative and innovative mindset with sixth sense for what users would want and use
- Skilled at prioritization and making strategic tradeoffs in a fast-paced environmentThe Fine Print
- _Fellow has broad ambitions. We're a very nimble team, and changes happen fast and all the time. You have to enjoy the challenge of constantly learning and growing in your role, and rolling up your sleeves to make things happen._
- _Fellow is a startup. Our environment is suited for people who thrive in experimentation, and making educated guesses with, at times, limited information. If you prefer a more structured work environment with well-defined boundaries, this is not the place for you._
- _You'll have the autonomy to schedule your work to fit your schedule, but generally, everyone at Fellow has meeting availability between 10:00 am and 5:00 pm Eastern Time._

Equal Opportunity Employer
- At Fellow, we understand the value of having a diverse team. That's why we believe in providing equal opportunity employment regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. Please let us know if you require accommodation during the interview process._

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