Operations Research Specialist

3 months ago

Montréal QC, Canada UKG Full time

**Job Description**:
**Job ID**:

- OPERA008818**Employment Type**:

- Regular**Work Style**:

- hybrid**Location**:

- Montreal,QC,Canada**Role**:

- Operations Research SpecialistCompany Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
- We are looking for curious and innovative Operations Research Specialist to join our vibrant Forecasting and Scheduling Engines team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As an Operations Research Developer, you will be involved in the design, development, testing, deployment, operation, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.

We are seeking engineers with diverse specialties and skills to join our dynamic team to innovate and solve complex problems. Our team is looking for exceptional engineers with expertise in the following areas:

- Operations Research: (Advanced Optimization Techniques - Linear and Integer Programming, Combinatorial Optimization, Heuristics - OR Models, Schedule Optimization, Forecasting Models)
- AI/ML: (Machine Learning Frameworks, Data Processing, Algorithm Development, Big Data Technologies, Domain Knowledge)
- Back End: (API Development, Database Management, Security Practices, Message Queuing)
- Responsibilities:

- Operations Research: Participate in solving complex optimization, machine learning, statistical problems and complexity analysis, requiring strong algorithmic thinking and ability to analyze large datasets.
- Design and Architecture: Participate in design reviews with peers and stakeholders
- Code Review: Review code developed by other engineers, providing feedback adhering to industry standard best practices like coding guidelines
- Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide.
- Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner.
- Service Health and Quality: Contribute to health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences.
- DevOps Model: Basic understanding of working in a DevOps Model. Begin to take ownership of working with product management on requirements to design, develop, test, continuously deploy and operate the software in production.
- Documentation: Properly document new features, enhancements or fixes to the product, and contribute to training materials.
- Basic Qualifications:

- Degree in Operations Research, Computer Science, Applied Mathematics or equivalent practical experience. A Master’s or Ph.D. is preferred.
- 3+ years of software development experience
- 3+ years of experience in Operations Research, Machine Learning, Data Mining and/or statistical analysis tools.
- Proficiency in one or more programming languages such as Java, or Python.
- Experience with software development practices and design patterns.
- Basic familiarity with version control systems like GitHub and bug/work tracking systems like JIRA.
- Basic understanding of cloud technologies and DevOps principles.
- Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services.
- Good communication skills in French and English, both written and spoken.

Preferred Qualifications:

- Experience with cloud platforms like Azure, AW

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