Delivery Station Liaison

3 months ago

Scarborough, Canada Amazon.com.ca, Inc. Full time

Must be fluent in French and English
- High School or equivalent diploma
- Previous experience in Customer Service
- Ability to effectively prioritize work time to ensure efficiency
- Experience with Windows Operating Systems and Microsoft Outlook
- Familiarity with multiple web browsers, data base searching and instant messenger tools

**The address for this location is**: 400 Nugget Avenue, Scarborough, ON, Canada M1S 4A4

Except as otherwise required by law, this role pays $21.50 per hour.

This is a Full-Time (40 hours per week) position. The average amount of scheduled hours generally consists of 40 hours per week, with the expectation to work additional hours in a week if there is a customer need.

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Liaison, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

**As a Delivery Station Liaison, you will be responsible for**:

- Analyzing data; Using stories and experience to complement data; Willing to seek out and develop work flows and procedures. Looking for ways to improve and promote quality; Demonstrating accuracy and thoroughness while meeting established deadlines.
- Using Problem Solving skills to identify and resolve customer facing issues in a timely manner. Gathering and analyzing information skillfully to develop alternative solutions.
- Effectively communicating; Listening and getting clarification; Focusing on solving customer needs, maintaining confidentiality and following policies and procedures.
- Balancing team and individual responsibilities; Exhibiting objectivity and openness to others' views; Giving and receiving feedback; Contributing to building a positive team environment; Commitments to goals and objectives; Supporting team’s efforts to succeed.
- Treating people with respect; Inspiring the trust of others; Supporting organizational values and goals with integrity,
- Supporting affirmative action and respects diversity.
- Carrying, lifting, pushing and pulling up to 49 pounds.
- Standing, kneeling, crouching, and/or stretching during shifts up to 12 hours long.
- Working in a warehouse production environment where noise level and temperatures vary (personal protective equipment provided)

Scarborough, ON, CAN
- Bachelor Degree or equivalent work
- related experience
- Proficiency in verbal and written communication skills
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators

Amazon s’engage à créer un milieu de travail diversifié et inclusif. Amazon est un employeur qui offre à tous les mêmes opportunités et ne fait pas de discrimination fondée sur la race, l’origine nationale, le sexe, l’identité sexuelle, l’orientation sexuelle, le statut d’ancien combattant protégé, le handicap, l’âge ou autres statuts protégés par la loi. Les personnes handicapées qui souhaitent présenter une demande d’accommodement, sont invitées à aviser leur recruteur.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

  • Community Liaison

    3 months ago

    Scarborough, Canada Seamless Care Pharmacy Full time

    **Job description** Seamless Care Pharmacy is the leading specialty pharmacy service provider driven by a passion for innovation and quality for clinical best practices. We are looking to add a position for a Community Liaison to our growing team of staff. Reporting to the Community Liaison Team Lead and the Pharmacy Manager. **Responsibilities** -...

  • Delivery Driver

    4 months ago

    Scarborough, Canada KONNECTING HIRE INC. Full time

    **Amazon Delivery Driver** **Job Summary** Drivers will be required to follow company procedures and safety requirements both while loading the vehicle and delivering customer packages in a safe, timely and efficient manner. Typical work week is 3 or 4 days with average day being about 10 -11 hours. **General Accountabilities** - Loading, unloading,...

  • Industry Liaison

    3 months ago

    Scarborough, Canada CEE Centre For Young Black Professionals Full time

    **About CEE**: CEE Centre for Young Black Professionals (CEE) is dedicated to addressing economic issues effecting Black youth. As a rapidly growing B3 (Black-focused, Black-led, and Black-serving group) organization, CEE Centre for Young Black Professionals plays a critical role in lifting up each Black youth by providing opportunities and resources they...

  • Industry Liaison

    4 months ago

    Scarborough, Canada CEE Centre for Young Black Professionals Full time

    **About CEE**: CEE Centre for Young Black Professionals (CEE) is dedicated to addressing economic issues effecting Black youth. As a rapidly growing B3 (Black-focused, Black-led, and Black-serving group) organization, CEE Centre for Young Black Professionals plays a critical role in lifting up each Black youth by providing opportunities and resources they...

  • Strategy and Evaluation Liaison

    5 months ago

    Scarborough, Canada CEE Centre For Young Black Professionals Full time

    **Main Purpose of the Job**: The Strategy and Evaluation Liaison is instrumental in evaluating and improving the efficiency of our organization's programs and initiatives. They liaise impact evaluations, conduct research to guide strategic decisions, and collaborate closely with both internal and external stakeholders to ensure alignment between...

  • Warehouse Worker/delivery Driver

    4 months ago

    Scarborough, Canada Shunda Polyurethane Ltd. Full time

    We are looking for an experienced Warehouse Worker to join our team here at Shunda Polyurethane Ltd. -- a fast-growing international company that specializes in manufacturing insulation material and also distributing to both residential and commercial sectors. **General Purpose** Monitor and control warehouse inventory by overseeing, directing and...

  • Seasonal Warehouse Team Member

    3 months ago

    Scarborough, Canada Amazon.com Full time

    **Shifts**: Overnight, Early Morning, Day, Evening, Weekend**Location**: Scarborough, ON**Hourly pay rate**:$19.50**Immediate openings available now.** Become part of the dedicated team that gets orders ready for people relying on our service. From flexible, part-time roles to full-time, fixed schedules with benefits, Amazon has a variety of jobs that can...

  • Seasonal Warehouse Team Member

    3 months ago

    Scarborough, Canada Amazon Warehouse Full time

    **Shifts**: Overnight, Early Morning, Day, Evening, Weekend **Location**: Scarborough, ON **Hourly pay rate**:$19.50 **Immediate openings available now.** Become part of the dedicated team that gets orders ready for people relying on our service. From flexible, part-time roles to full-time, fixed schedules with benefits, Amazon has a variety of jobs that...

  • Ibm License Metric Tool

    1 month ago

    Scarborough, Canada Scotiabank Full time

    Requisition ID: 206221 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.** **The team**: **The...

  • Client Service Manager

    4 months ago

    Scarborough, Canada the Ladders Full time

    Job DescriptionClient Service ManagerLocation: Toronto Canada Type: Full-timeDepartment: Financial MarketsSummaryA Client Services Manager will be the key liaison between clients stakeholders and onshore and offshore delivery teams while partnering closely with sales teams to ensure seamless communi

  • Delivery of Point of Sale Material

    4 months ago

    Scarborough, Canada Devrew Merchandising Full time

    Job description **WHO WE ARE**: Devrew Merchandising Inc. is a full service, national field sales, merchandising company that conducts servicing programs for a great number of high profile companies throughout Canada. Devrew is a Canadian company focused upon the unique characteristics of retailing in this country. Devrew's sole function is the...

  • Early Works Coordinator

    1 month ago

    Scarborough, Canada Scarborough Transit Connect Full time

    Who We Are: Scarborough Transit Connect (STC) has been awarded the design and early works of the Scarborough Subway Extension project. The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers farther into Scarborough. It will extend from Kennedy Station to Sheppard Avenue and McCowan Road, providing quick and...

  • Early Works Coordinator

    1 month ago

    Scarborough, Canada Scarborough Transit Connect Full time

    Who We Are:Scarborough Transit Connect (STC) has been awarded the design and early works of the Scarborough Subway Extension project. The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers farther into Scarborough. It will extend from Kennedy Station to Sheppard Avenue and McCowan Road, providing quick and...

  • Early Works Coordinator

    1 month ago

    Scarborough, Canada Scarborough Transit Connect Full time

    Who We Are:Scarborough Transit Connect (STC) has been awarded the design and early works of the Scarborough Subway Extension project. The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers farther into Scarborough. It will extend from Kennedy Station to Sheppard Avenue and McCowan Road, providing quick and...

  • P&d Operations Manager

    4 months ago

    Scarborough, Canada FedEx Express Canada Full time

    **Job Description**: This is an interview position. GENERAL SUMMARY To supervise, coordinate and control Pick-Up and Delivery Operations within the service area of the station to achieve maximum service objectives. To supervise, coordinate and control warehouse and ramp operations to achieve maximum service objectives. REQUIRED KNOWLEDGE, SKILLS AND...

  • Volunteer at The black Artists' Creative Expo

    4 weeks ago

    Scarborough, Canada Ògo Tàwa Full time

    Here at **Ogo Tawa Inc., **we are excited to announce the upcoming Black Artrepreneur Expo, taking place on September 19th, 2024 in the Scarborough, ON area, near Warden and Lawrence from 5pm to 9pm. This in-person event will be a celebration of Black artists and entrepreneurs, showcasing their incredible talents and unique creations. To ensure the success...

  • Laptop Repair Technician

    4 months ago

    Scarborough, Canada Hi Tech Bay Full time

    **Job Requirements** - Inspect and audit on a mass scale of laptops received from suppliers - Test, troubleshoot, and diagnose to identify the defect in a laptop - Dismantle, replace, repair, and assemble business model laptops/workstations - Modify the configuration according to the order received, inspect and assure quality delivery of the laptops with...

  • Entry Level Pharmacy Assistant

    3 months ago

    Scarborough, Canada Seamless Care Pharmacy Full time

    Some of the responsibilities for this position are: - Documenting client interactions appropriately - Refilling prescriptions - Scheduling pharmacists for out-of-pharmacy training, MedsChecks etc - General office duties - Assisting pharmacy Team Lead with conference prep, new organization orientation etc - Data entry and filing - Assisting the manager,...

  • Customer Service Analyst

    6 days ago

    Scarborough, Canada Absolute Canada Ltd. Full time

    _**About the Role**_ As a _Customer Service Representative for _our Absolute Canada brand, you will be responsible for assisting accounts and customers with their needs and queries. You will be the voice of our brand and will focus on creating the best customer experience possible, building quality relationships and promoting Absolute Canada's products and...

  • BIM Coordinator

    4 months ago

    Scarborough, Canada Scarborough Transit Connect Full time

    Who We Are:Scarborough Transit Connect (STC) has been awarded the design and early works of the Scarborough Subway Extension project. The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers farther into Scarborough. It will extend from Kennedy Station to Sheppard Avenue and McCowan Road, providing quick and...