Application Production Support

2 weeks ago

Montréal, Canada TekwissenLLc Full time

**Position: Application Production Support Location: Montréal QC H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Onsite ** **The position at a glance**
- The team thrives to implement the standard IT Policies in line with the GROUP and NAR standards. Always ensuring to comply with the IT Security policies enforced by the group.
- APS team actively participates in the APS transformation, constantly adjusting and adapting to the needs of the business lines we support.
- The APS goal, "Bringing value to the Business".

**In detail**
- Investigate production issues and coordinate resolution with stakeholders, clients, software vendors and technology specialists for a timely resolution.
- Support product deployment life cycle for new releases, standards, and patches.
- Ensure support documentation is kept up-to-date and published in prescribed tools according to the Bank’s standards.
- Provide support for projects along with timely reporting on status updates and risks.
- Prepare documents for business continuity planning, architecture and disaster recovery procedures for the APS supported platforms.
- Coordinate post-migration validation in production environment with users and coordinate end-to-end testing as necessary.
- Participate in governance and audit initiatives and support the resolution of non-compliance findings/recommendations.
- Participate in the resolution of situation reviews triggered by major incidents along with documentation of post incident report.
- Participate in global projects working with teams from US, Canada, Paris, India.

**The strengths and skills that will help you succeed**
- Minimum 5 years’ experience in support
- Hands on experience with UNIX, Linux and Shell Scripts.
- Hands on experience with Oracle (preferred) SQL and PL/SQL.
- Experience with Windows servers.
- Must be able to work flexible hours (morning shift, evening shift, weekend support).
- Strong problem-solving skills.
- Possess time management and priority management skills.
- Team player while being able to work autonomously.
- Ability to work under pressure to support critical 24x7 production platform.
- Excellent verbal and written communication skills.
- Experience of working with geographically diversified teams.
- Knowledge of the English language is required.

**Preferred qualifications**
- Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, PGP encryption, CFT, IBM MQ Series, etc, will be an asset.
- ITIL Framework knowledge will be an asset (incident/problem/change process)
- Ability to use Excel for data analysis and reporting

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $600.00-$630.00 per day

Schedule:

- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)

Licence/Certification:

- CompTIA A+ (preferred)

  • Application Production Support

    5 days ago

    Montréal, Canada eTeam Full time

    Job title:- Application Production SupportLocation:- Montreal, QCDuration:- 12 monthsPay rate:- $59/hr - $63.07/hr on T4 without any benefitsMonday to Friday 12: 00PM to 9: 00PM in Summer/Winter (Include 1hr break); Sunday rotational once to twice a month; Hybrid working.Job Responsibilities:-The primary purpose of the job is to ensure day-to-day quality of...

  • Application Production Support

    7 days ago

    Montréal, QC, Canada eTeam Full time

    Job title:- Application Production SupportLocation:- Montreal, QCDuration:- 12 monthsPay rate:- $59/hr - $63.07/hr on T4 without any benefitsMonday to Friday 12: 00PM to 9: 00PM in Summer/Winter (Include 1hr break); Sunday rotational once to twice a month; Hybrid working.Job Responsibilities:-The primary purpose of the job is to ensure day-to-day quality of...

  • Application Production Support

    7 days ago

    Montréal, QC, Canada eTeam Full time

    Job title:- Application Production SupportLocation:- Montreal, QCDuration:- 12 monthsPay rate:- $59/hr - $63.07/hr on T4 without any benefitsMonday to Friday 12: 00PM to 9: 00PM in Summer/Winter (Include 1hr break); Sunday rotational once to twice a month; Hybrid working.Job Responsibilities:-The primary purpose of the job is to ensure day-to-day quality of...

  • Application Production Support

    4 days ago

    Montréal, QC, Canada eTeam Full time

    Job title:- Application Production Support Location:- Montreal, QC Duration:- 12 months Pay rate:- $59/hr - $63.07/hr on T4 without any benefits Monday to Friday 12: 00PM to 9: 00PM in Summer/Winter (Include 1hr break); Sunday rotational once to twice a month; Hybrid working. Job Responsibilities:- The primary purpose of the job is to ensure day-to-day...

  • Application Production Support Engineer

    7 days ago

    Montréal, QC, Canada KYYBA Inc Full time

    Title: Application Production Support EngineerLocation: Montréal QC H3A 2A6Email: davidm@kyyba.comDescription;Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and...

  • Application Production Support Engineer

    7 days ago

    Montréal, QC, Canada KYYBA Inc Full time

    Title: Application Production Support EngineerLocation: Montréal QC H3A 2A6Email: davidm@kyyba.comDescription;Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and...

  • Application Production Support Engineer

    7 days ago

    Montréal, QC, Canada KYYBA Inc Full time

    Title: Application Production Support Engineer Location: Montréal QC H3A 2A6 Email: davidm@kyyba.com Description; Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm) Analyze existing tasks and procedures in order to optimize and automate those using...

  • Application Production Support Analyst

    7 days ago

    Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support AnalystLocation: Montréal QC H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Onsite Shift: 8:00am to 5:00pm Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The...

  • Application Production Support Analyst

    4 weeks ago

    Montréal, Canada Tekwissenllc Full time

    **Overview**: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking **RESPONSIBILITIES** **Production Support** -...

  • Application Production Support

    1 month ago

    Montréal, Canada TekwissenLLc Full time

    **Position: Application Production Support - Sentry Location: Montréal QC H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Onsite ** **About the Department** **SUMMARY OF THE ROLE** **MAIN RESPONSIBILITIES** - Monitoring and supporting the day-to-day production activities. - Trouble shooting technical and functional issues raised by user and...

  • Application Production Support Analyst

    5 days ago

    Montréal, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...

  • Application Production Support Analyst

    7 days ago

    Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...

  • Application Production Support Analyst

    7 days ago

    Montréal, QC, Canada TekWissen ® Full time

    Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...

  • Application Production Support

    1 week ago

    Montréal, Canada BNP Paribas Full time

    APPLICATION PRODUCTION SUPPORT - TEAM LEAD (JOB NUMBER: IT-051324-001-ARC) In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2024. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully...

  • Application Production Support

    1 month ago

    Montréal, Canada Tekwissenllc Full time

    **Overview**: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking **Responsibilities**: - Investigate...

  • Montreal [hybride] - Application Production Support

    4 weeks ago

    Montréal, Canada Quanteam North America Full time

    **WHO WE ARE**: Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and Corporate for their projects in SI transformation, technology innovation, financial engineering, and regulatory...

  • Production support

    2 weeks ago

    Montréal, Canada TalentBurst, Inc. Full time

    Job Title:- Production support L2Duration:0-12 month(s)Location:- Montreal, QC (Hybrid)Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by BNP...

  • Montreal [hybride] - Application Production Support

    4 weeks ago

    Montréal, Canada Quanteam North America Full time

    **WHO WE ARE** Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and corporations for their projects in SI transformation, technology innovation, financial engineering, and regulatory...

  • Lead, Support

    6 days ago

    Montréal, QC, Canada Speculative Application Full time

    Choose the branch where you want to shop account to set up your branch Première Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario. We are currently looking for a Customer Service Team Leader ...

  • Montreal [hybride] - Application Production Support

    1 month ago

    Montréal, Canada Quanteam North America Full time

    **WHO WE ARE** As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international...