Application Production Support Analyst
4 weeks ago
Position: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking Job Description: Position Summary: The primary purpose of the job is to ensure a day-day quality of service of live applications to end users by: Diagnosing and resolving incidents. Answering user requests. Developing good understanding of the existing application (functional and technical) Ensure daily communication & transition with teams from other time zones. This position implies Call Duties, to cover for eventual incident that may occur during the weekends, back holidays as a level 2 for other locations. The position consists in providing support for the corresponding list of applications in a cross-regional environment, in a follow-the-sun model. It also encapsulates Incident, Change, Problem, Service Request and Release Management as part of the Service Management catalogue in line with the defined Standard Operating Procedures. Being a follow-the-sun model, candidates will be expected to work on different alternating shifts. Candidates having an exposure to ITIL V4, capable of participating critical initiatives within the Team, interact with Quality Control and Reporting Teams in the production of Key Performance Indicators and Exposure/experience towards follow-the-sun support model may be favored. In addition, having technical and functional experience with applications like SWIFT, Cash Pooling, Bloomberg, Data warehousing, Regulatory reporting and other financial/ business applications will be favored. Technical knowledge required: Expertise in SQL language (Sybase T-SQL required, Oracle PL/SQL is a plus) and DBMS concepts (Sybase Replication server would be a plus) Previous experience working in Unix environments and shell scripting. Knowledge of programming languages (C, C++, C, >Net, VBA, APS, .Net, JAVA, 4D) is a plus. Proficiency in creating Excel Macros is a plus. Experience with Autosys, Control M, Etl tool (Database WX) as well as file transfer tools (CFTO is a plus). The candidate must have at least 5 years of experience in a similar role. He must have experience in multidisciplinary technical support within a team and have a working knowledge of performance and capacity management from an application database and network perspective as well as a strong aptitude of automation. Personal attributes: Knowledge and experience of the Investment service industry. Good Knowledge on Mutual funds Administration. Knowledge of data collection and analysis in a large and complex/diverse environment, including relevant qualifications or experience, would be an advantage. Strong Analytical skills. Good interpersonal skills and team player Client focused Attention to details. High energy level coupled with a desire to take on responsibility. Able to multi-task. Require Education or Equivalent Experience: Bachelor’s degree or higher or equivalent combination of education and experience. Good French verbal communication skills are a plus, fluent Englis communication is a must. TekWissen® Group is an equal opportunity employer supporting workforce diversity.
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Application Production Support Analyst
2 weeks ago
Montréal, Canada TekwissenLLc Full time**Position: Application Production Support Analyst** **Location: Montréal, QC, H3A 2A6** **Duration: 12 Months** **Job Type: Contract** **Work Type: Onsite** **Shift: 8:00am to 5:00pm** **MISSION AND OBJECTIVES** - Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by client. **MAIN...
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Application Production Support Analyst
2 weeks ago
Montréal, Canada TekwissenLLc Full time**Position: Application Production Support Analyst** **Location: Montréal, QC, H3A 2A6** **Duration: 12 Months** **Job Type: Contract** **Work Type: Onsite** **Shift: 8:00am to 5:00pm** **MISSION AND OBJECTIVES** - Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by client. **MAIN...
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Application Production Support Analyst
4 weeks ago
Montréal, QC, Canada TekWissen ® Full timePosition: Application Production Support AnalystLocation: Montréal QC H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Onsite Shift: 8:00am to 5:00pm Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The...
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Application Production Support Analyst
2 weeks ago
Montréal, QC, Canada TekWissen ® Full timePosition: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...
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Application Production Support Analyst
2 weeks ago
Montréal, QC, Canada TekWissen ® Full timePosition: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...
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Application Production Support Analyst
1 week ago
Montréal, QC, Canada TekWissen ® Full timePosition: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...
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Application Production Support Analyst
2 weeks ago
Montréal, QC, Canada TekWissen ® Full timePosition: Application Production Support Analyst Location: Montreal , QC, H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM)Overview:TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and...
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Application Analyst, Support
1 month ago
Montréal, QC, Canada Groupe SII Full timeApplication Support Analyst (Intermediate) Infrastructure & DevOps Implementing risk limits and project plans. Providing second-line support. Troubleshooting technical issues. Basic understanding of network protocols such as TCP/IP & multicast. ~ Familiarity with Linux platform and scripting such as bash. ~ Capable of working autonomously and as...
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Application Production Support Analyst
3 days ago
Montréal, Canada TekwissenLLc Full time**Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - As required, functional support and user setup may be performed. - The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive,...
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Application Production Support
1 day ago
Montréal, QC, Canada US Tech Solutions Full timeDuration: 12 months contractJob Description:The team is part of a global support group to manage daily risk production for credit bureaus, rates, and FX exchanges; Including early-of-day risk, actual commercial risk, and PnL explains. There are over 1,000 users of the system.The support team is in constant communication with developers, traders, intermediary...
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Application Production Support
2 days ago
Montréal, QC, Canada US Tech Solutions Full timeDuration: 12 months contractJob Description:The team is part of a global support group to manage daily risk production for credit bureaus, rates, and FX exchanges; Including early-of-day risk, actual commercial risk, and PnL explains. There are over 1,000 users of the system.The support team is in constant communication with developers, traders, intermediary...
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Application Production Support Analyst
5 days ago
Montréal, Canada Optim Hire (LAD Software Solutions Pvt LTd) Full time**Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - Such tasks include change, user request, incident, and problem management for the department. - As required, functional support and user setup may be performed. - The Analyst shall serve...
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Application Production Support
1 day ago
Montréal, QC, Canada US Tech Solutions Full timeDuration: 12 months contract Job Description: The team is part of a global support group to manage daily risk production for credit bureaus, rates, and FX exchanges; Including early-of-day risk, actual commercial risk, and PnL explains. There are over 1,000 users of the system. The support team is in constant communication with developers, traders,...
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Application Production Support Engineer
4 weeks ago
Montréal, QC, Canada KYYBA Inc Full timeTitle: Application Production Support EngineerLocation: Montréal QC H3A 2A6Email: davidm@kyyba.comDescription;Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and...
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Application Production Support Engineer
4 weeks ago
Montréal, QC, Canada KYYBA Inc Full timeTitle: Application Production Support EngineerLocation: Montréal QC H3A 2A6Email: davidm@kyyba.comDescription;Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and...
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Application/production Support Analyst
1 week ago
Montréal, Canada TekwissenLLc Full time**Position: Atlas 2 Follow-The-Sun - Application/Production Support Analyst Location: Montréal QC H3A 2A6 Duration: 12 Months Job Type: Contract Work Type: Onsite ** **MISSION AND OBJECTIVES** **MAIN RESPONSIBILITIES** **Level 1 and 2 Support** - Active monitoring of production activities - Perform remediation steps when required - Interface with external...
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Application Production Support Engineer
4 weeks ago
Montréal, QC, Canada KYYBA Inc Full timeTitle: Application Production Support Engineer Location: Montréal QC H3A 2A6 Email: davidm@kyyba.com Description; Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm) Analyze existing tasks and procedures in order to optimize and automate those using...
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Application Production Support
1 day ago
Montréal, QC, Canada US Tech Solutions Full timeDuration: 12 months contract The team is part of a global support group to manage daily risk production for credit bureaus, rates, and FX exchanges; Including early-of-day risk, actual commercial risk, and PnL explains. The support team is in constant communication with developers, traders, intermediary teams, and support teams aligned to the office. The...
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Application Support Analyst
1 month ago
Montréal, QC, Canada Groupe SII Full timeApplication Support Analyst (Intermediate) Infrastructure & DevOps SII Canada About the job: What will be your day-to-day? Your day-to-day responsibilities include, but are not limited to, the following: Assisting with client onboarding and coordination across departments. Providing clients with electronic trading system information. Collaborating on...
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Application Production Support Analyst
2 weeks ago
Montréal, Canada BNP Paribas Full timeAPPLICATION PRODUCTION SUPPORT ANALYST (JOB NUMBER: IT-270723-005-MN) In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2023. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully...