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Montreal [hybride] - Application Production Support

5 months ago

Montréal, Canada Quanteam North America Full time

**WHO WE ARE**

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.

We are hiring an Application Production Support Analyst to work with one of our clients based in Montreal.

**Mission**

**Day-to-day responsibilities**
- Identifying and resolving incidents swiftly
- Addressing user inquiries promptlyMonitoring production environments
- Maintaining consistent communication and smooth transitions with teams across different time zones

Additionally, this position entails On Call Duties, requiring coverage for potential incidents during weekends and holidays, serving as a level 2 support for other locations.

**Profile**
- **Technical Skills**_
- Proficiency in SQL queries is essential, particularly in Oracle and PL/SQL. Additionally, a strong understanding of DBMS concepts, including experience with Sybase Replication Server, would be beneficial.
- Extensive experience working in Unix environments and Shell scripting, or alternatively in Windows environments, is required.
- Knowledge and experience working in MacOS environments are desirable.
- Familiarity with various programming languages such as C, C++,.Net, VBA, APS.Net, Java, and 4D would be advantageous.
- Understanding of Excel macros is considered beneficial.
- Familiarity with Schedulers (Autosys, Control M), ETL tools (Datastage WTX), and file transfer tools (CFT) would be advantageous.
- Knowledge of Investment Banking/Capital Markets is preferred.
- Mac knowledge is considered a plus.
- **Competencies**_
- Knowledge of data collection and analysis within large, complex, and diverse environments, along with relevant qualifications or experience, would be advantageous.
- Understanding Performance Breakdown and Attribution calculation is beneficial.
- Demonstrated strong analytical skills are necessary.
- Effective interpersonal skills and a collaborative approach to teamwork are essential.
- Client-centric approach is important.
- Attention to detail is critical.
- High energy levels and a willingness to take on responsibility are expected.
- Ability to multitask effectively is required. Educational Requirements:

- Bachelor’s degree or higher or equivalent combination of education and experience

**Languages**:

- English: Mandatory
- French: plus

Pay: $75,000.00-$100,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Montréal, QC