Information Officer

2 months ago

Kananaskis Improvement District, Canada Government of Alberta Full time

Are you passionate about outdoor recreation in Kananaskis Country?

Are you well-organized, and a great verbal communicator?

Do you want to help people connect with nature?

Alberta Parks is seeking a personable individual with a passion for the outdoors and excellent customer service skills to fill 1 permanent Information Officer position.

**As an Information Officer you will be responsible for**:

- Providing area information and orientation to visitors with a focus on public safety.
- Replying to inquiries concerning visitor facilities, recreational opportunities, natural and cultural history, route selection, wildlife, environment issues and potential hazards in the mountain environment.
- Roving trails and facilities to develop an understanding of the area and to gather first-hand information on conditions, visitor use and the experiences offered by Alberta Parks.
- Answering questions about and processing sales of the Kananaskis Conservation Pass.
- Contributing to the gathering and sharing of written information about Alberta Parks as part of a dynamic information and outreach team.

**Qualifications**:

- High school diploma and a minimum of 1 year of related experience (e.g., work in recreation, natural sciences, teaching, communications, etic).
- Valid basic first-aid certification (required prior to commencement).
- Equivalences will be considered on directly related experience or education on the basis of: one year of experience for one year of education or one year of education for one year of experience.

**The following are considered assets and should be highlighted in your resume**:

- Excellent verbal communication skills and comfort dealing with people from diverse backgrounds.
- Basic knowledge of Kananaskis Country’s trails, facilities and natural environment.
- Passion for the outdoors and experience with common mountain recreational activities.
- Proficiency with Microsoft Outlook, Word and Excel; Adobe Acrobat.
- Retail sales experience.
- Class 5 drivers’ license.
- Fluency in languages other than English.

Competencies essential for this role include:
**Agility **to prioritize multiple tasks and projects, while also being able to accommodate other priorities as they arise and maintain resilience in times of uncertainty and effectively work in a changing environment.

**Drive for Results **using your exceptional organizational and prioritization skills to assist you in meeting deadlines while producing quality work that will lead to your success.

**Creative Problem Solving** using innovative ideas or adapting existing processes in order to address both new and past problems.

**Build Collaborative Environments** by effectively helping and following through on inquiries, requests, and concerns from colleagues, clients and stakeholders, as well as demonstrating the ability to remain courteous and professional in stressful situations.

**Salary**: ($1,594.92 - $1,940.84) bi-weekly

**Notes**:
**Work location**:

- Peter Lougheed Parks Discovery & Information Centre, in Peter Lougheed Provincial Park

**Job Types**: Full-time, Permanent

Pay: $41,467.92-$50,461.84 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Vision care
- Work from home

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person

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