Customer Service Clerk

4 weeks ago


London, Canada Upper Thames River Conservation Authority Full time

Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Work setting**:

- Various locations
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive and log complaints
- Receive payments
**Computer and technology knowledge**:

- MS Excel
- MS Windows
- MS Word
**Security and safety**:

- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Hand-eye co-ordination
- Repetitive tasks
- Standing for extended periods
- Walking
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
- Involves supporting green economy sectors
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Work Term: Seasonal
- Work Language: English
- Hours: 35 hours per week



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