Customer Service Clerk

1 week ago

London, Ontario, Canada CNIB Foundation Full time

Customer Service Clerk:

Full Time, Temporary: 8 weeks (Canada Summer Jobs)

London, ON

Reports to:
Coach SmartLife & Accessible Technology Programs

Join us in our mission to change what it is to be blind in Canada.
Founded in 1918, CNIB is one of Canada's oldest charities.

We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast.

Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today.


We're looking for a mission-driven Customer Service Clerk who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.


Your Impact at CNIB:

  • Welcoming and greeting people entering the SmartLife Centre.
  • Assists with SmartLife Center daily consumer transactions such as answering consumer inquiries, scheduling and managing consumer consultations for SmartLife Solutions.
  • Assists with processing consumer payment transactions through CNIB's PointofSale System, triaging and aiding in troubleshooting defective products with consumers.
  • Support managing inventory, reordering, stock, and fulfilling customer orders.
  • Assists with inperson and virtual product demonstrations for high and lowtech SmartLife products.
  • Assists customers with completing transactions inperson, online and over the phone.
  • Support with processing orders and collecting payments for client's accessing products through external funding sources.
  • Provide information to clients, customers, and members of the general public about CNIB products and services.

Requirements:

Who you are:

Experience and Qualifications

  • Experience in customer service and working with the public.
  • University or community college student preferred.
  • Related Fields of Study include social services, disability studies, administration, communications, technology, customer service or equivalent work experience.
  • Well developed interpersonal and communications skills.
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook).
  • Basic understanding of screenreaders and assistive software.
  • Ability to work independently and as part of a team.
  • Professional attitude, selfstarter and flexible.
  • Personal or professional experience relating to blindness and sight loss is considered an asset.
  • Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Eligibility:

This position is funded through Canada Summer Jobs.

To be eligible to participate in the Canada Summer Jobs initiative, individuals must:

  • Be between 15 and 30 years of age at the start of the employment.
  • Be a Canadian citizens, permanent resident, or person who has been granted refugee status in Canada under the Immigration and Refugee Protection Act.
  • Be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. International students are not eligible participants. Recent immigrants are eligible if they are Canadian citizens or permanent residents.

Benefits

Be Part of Our Mission:

Closing date:
June 11, 2024

Working Together for Change:


CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

Learn more about our mission here.

  • Shared Services Clerk

    1 week ago

    London, Ontario, Canada Harrison Pensa LLP Full time

    We are currently recruiting for a Shared Services Clerk to join our Shared Services Team. This role will support all Practice Groups within the firm and allows you to make an impact and contribute to the overall efficiency of the Firm.Key Responsibilities include: Creating proformas, drafting, reviewing, and processing invoices, and finalization of bills;...

  • Customer Service Clerk

    1 week ago

    London, Ontario, Canada Upper Thames River Conservation Authority Full time

    Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 yearWork setting: Various locationsTasks: Access and process information Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and cost of services offered Issue receipts and...

  • Health Records Clerk

    1 week ago

    London, Ontario, Canada University Hospital Full time

    Posting Period:Open: February 20, 2023Deadline: February 26, 2023Non UnionDepartment Name:Transcription Services - University HospitalThe Health Records Clerk assists in the establishment and maintenance of health records in accordance with policies and procedures. The clerk is responsible for the daily management of the patient record including filing,...

  • Clerk

    1 week ago

    London, Ontario, Canada Western University Full time

    About Western:Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the...

  • Stores Clerk

    1 week ago

    London, Ontario, Canada St. Joseph's Health Care London Full time

    Posting # [ UNIFOR ]Stores ClerkHMMS Logistics CDCHealthcare Materials Management - London, ONJob ShareHMMS is a joint venture between St. Joseph's Health Care, London and London Health Sciences Centre, that has been operating since 1997 providing consolidated functions of Sourcing, Contract Management, Purchasing, Accounts Payable, Logistics, Supply Chain...

  • Administrative Clerk, Integrated Recovery Services

    1 week ago

    London, Ontario, Canada Harrison Pensa LLP Full time

    Our Integrated Recovery Services group is a highly specialized Creditor's Rights department responsible for high volume commercial and consumer debt recovery legal work. As we continue to grow, and in our continuing efforts to meet and service client needs, we are currently recruiting for an Administrative Clerk to join our Integrated Recovery Services...

  • Law Clerk

    1 week ago

    London, Ontario, Canada HARRISON PENSA Full time

    Harrison Pensa is hiring an experienced Law Clerk to join our Integrated Recovery Services Group. The Law Clerk is a self-driven and reliable team member who will be responsible for focusing on high-volume unsecured commercial and consumer debt recovery. This is a permanent, full-time position.Key Responsibilities Communicate with clients and external...

  • Payroll Clerk

    1 week ago

    London, Ontario, Canada CB Canada Full time

    Ref ID:Classification: Payroll ClerkCompensation: $33.00 to $35.00 hourlyRobert Half is seeking individuals interested in joining a dynamic and rapidly expanding team as a Payroll Clerk. This role involves assisting the Payroll department with various tasks, such as data entry, reconciling timecards, distributing paychecks, and providing statements to...

  • Health Records Clerk

    1 week ago

    London, Ontario, Canada Victoria Hospital Full time

    Posting Period:Open: May 23, 2024Deadline: May 29, 2024Non-UnionDepartment Name:VH Release of InformationThe Health Records Clerk assists in the establishment and maintenance of health records in accordance with policies and procedures. The clerk is responsible for the daily management of the patient record including filing, photocopying and scanning of...

  • Part-time Delivery Clerk

    1 week ago

    London, Ontario, Canada Tepperman's Full time

    YOU WILL NEVER GET BORED AT TEPPERMAN'SWe are a dynamic, high-energy retailer that is currently in its 3rd generation of family ownership. We sell furniture, mattresses, appliances, electronics, and home accents to a diverse customer base in Southwestern Ontario. It is a unique and highly personal business - family-owned and not part of a nationwide chain.We...

  • Stores Clerk, Hmms

    1 week ago

    London, Ontario, Canada St. Joseph's Health Care London Full time

    Posting # [ UNIFOR ]:Stores Clerk, HMMS - 1 positionHMMSHealthcare Materials Management - London, ONFull TimeHMMS is a joint venture between St. Joseph's Health Care, London and London Health Sciences Centre, that has been operating since 1997 providing consolidated functions of Sourcing, Contract Management, Purchasing, Accounts Payable, Logistics, Supply...

  • Food Services Clerk

    1 week ago

    London, Ontario, Canada University Hospital Full time

    Posting Period:Open: Feburary 6th, 2023Deadline: Feburary 19th 2023Non-UnionDepartment Description:Food ServicesReporting to the Coordinator, the Food Services Clerk performs clerical duties including printing patient menus, tray tickets, tally and inventory reports from CBORD, as well as labels and reports for both adult and paediatric feeds.Status: Regular...

  • Grocery Clerk

    1 week ago

    London, Ontario, Canada Metro Inc. Full time

    Position Title: Grocery Clerk - Part TimePosition Type: PermanentRequisition ID: 31854Banner: Food BasicsEmployment Type: Part-TimeBe in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our customers Our grocery team is fundamental to Food Basics's overall success with a focus...

  • Food Services Clerk

    1 week ago

    London, Ontario, Canada University Hospital Full time

    Posting Period:Open: February 17, 2024Deadline: February 23, 2024Non-UnionDepartment Description:Food ServicesReporting to the Coordinator, the Food Services Clerk performs clerical duties including printing patient menus, tray tickets, tally and inventory reports from CBORD, as well as labels and reports for both adult and paediatric feeds.What We Offer:...

  • Receptionist/clerk

    1 week ago

    London, Ontario, Canada Del-Ko Paving & Construction Company Ltd Full time

    Job detailsPosition: Full-time Receptionist/Office ClerkLocation: 2420 Fanshawe Park Rd. E., LondonWe have a position available for a reliable, highly organized, detail oriented, trustworthy and team player.Looking for a Front Desk/Receptionist who is responsible for ensuring the efficient and smooth operation along with providing excellent customer service...

  • Seafood Clerk

    1 week ago

    London, Ontario, Canada Metro Inc. Full time

    Position Title: Seafood Clerk - Part-TimePosition Type: PermanentRequisition ID: 34723Banner: MetroEmployment Type: Part-TimeMetro Wellington RoadLocation: 395 Wellington Rd, London, ON N6C 5Z6Hours:To be determinedAvailability: Day, evening, and weekendBe in the action and help make the difference when serving our customers. Become a brand ambassador and...

  • Junior Accounting Clerk

    1 week ago

    London, Ontario, Canada Siskinds Full time

    Siskinds LLP is a leading law firm located in Southwestern Ontario. We are a team of over 240 lawyers and staff covering personal legal services, business law, personal injury law, and class actions law as well as over 25 specialized practice areas. We help clients make the right legal choices, manage their legal affairs, and resolve complicated matters. Our...

  • Grocery Clerk

    1 week ago

    London, Ontario, Canada Metro Inc. Full time

    Position Title: Grocery Clerk - Part TimePosition Type: PermanentRequisition ID: 35519Banner: MetroEmployment Type: Part-TimeMetro Byron VillageLocation: 1244 Commissioners Rd W, London, ON N6K 1C7Hours: To be determinedAvailability: Day, evening, and weekendBe in the action and help make the difference when serving our customers. Become a brand ambassador...

  • Law Clerk

    1 week ago

    London, Ontario, Canada Harrison Pensa LLP Full time

    Harrison Pensa is actively recruiting a Law Clerk for our Restructuring, Insolvency and Bankruptcy Department working with Tim Hogan, Partner and Melinda Vine, Partner. We are looking for a self driven and highly motivated individual who can succeed in a high-volume environment.Key Responsibilities Include: Draft court documents, demand notices and...

  • Registration Clerk

    1 week ago

    London, Ontario, Canada St. Joseph's Health Care London Full time

    Posting # [ Non-Union ]Registration ClerkHand and Upper Limb CentreSt. Joseph's Hospital - London, ONRegular Part TimeAn exciting opportunity exists for a part time registration clerk to support the Roth McFarlane Hand and Upper Limb Clinic (RM HULC) at St. Joseph's hospital.Roth McFarlane Hand and Upper Limb Centre is a respected, world renowned centre of...