Residence Coordinator- Beacon Hotel

7 days ago

Vancouver, Canada PHS Community Services Society Full time

**RESIDENCE COORDINATOR- Beacon Hotel
- Wednesday/Thursday/Friday 8:00AM to 8:00PM**

**JOB SUMMARY**

Reporting directly to the Project Operations Manager, the Residence Coordinator is responsible for the oversight and maintenance of the facility, ensuring adherence to residence policies and procedures, supervising staff, and maintaining a low-barrier philosophy, while ensuring staff and residence safety. The Residence Coordinator works closely with other staff in the project, providing training, guidance, and leadership in collaboration with, and under the direction of the Project Operations Manager.

The Beacon Hotel is a single room occupancy building for individuals living with concurrent disorders. Residents have access to a clinical team, nurses and social workers to address their well-being.

**SOCIETY PHILOSOPHY**

PHS Community Services Society provides housing, harm reduction, health promotion and health care to vulnerable communities. Our supportive housing and low barrier programs provide refuge, services and advocacy for those who are homeless or poorly served elsewhere due to their physical health, mental health, behaviour, substance use, or involvement with the criminal justice system. Our work is grounded in honouring self-determination and providing as much choice of therapeutic treatments as possible within a trauma-informed continuum of care. We foster an environment which accepts and looks to the good in each member. PHS is a renowned innovator and a leader in harm reduction and health care for marginalized communities. PHS Housing actively seeks to find an alternative to eviction in every situation.

**KEY RESPONSIBILITIES**

The job includes, but is not limited to, the following:

- Supervises staff by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, orienting new staff, and maintaining timekeeping and attendance records.
- Performs intake process with residents or participants, provides orientation of the site, and makes referrals to other programs as required.
- Contributes to a collaborative working relationship and communication between internal/external stakeholders to; develop, manage and evaluate resident/participant care plans. Assists in the preparation of budgets for assigned programs and/or services, monitors approved budgeted expenditures, and maintains related records and reports.
- Advocates for clients by problem solving in areas such as financial assistance, accessing community resources, and obtaining volunteer placements.
- Ensures compliance with policies and procedures for medication administration and storage, and ensures all medication sheets are completed correctly.
- Ensures the maintenance, cleanliness, and safety of the residence. Contacts outside contractors for maintenance work as directed. Ensures the residence’s inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies.
- Responsible for coordinating guest’s visitors in and out of the site, maintaining lists of no longer allowed visitors and maintaining resident’s frequent guest lists in accordance with site-specific policies and procedures.
- Maintains participants administrative records; health and care plans, financial/banking, rent collection, daily shift reports and checklists.
- Reviews the logs and responds to any outstanding concerns from the previous shifts, as well as deals with issues as they arise. Takes responsibility for making sure that all necessary tasks are completed throughout the day in an organized and effective manner.
- Reviews and maintains relevant documentation such as HIFIS, internal OD tracker, resident/participant files in Arcori, and other related data collection.
- Listens and responds to community concerns, questions and requests in a manner that conveys respect. Responsible for de-escalating adverse situations that arise, and reports these incidents to management.
- Performs other related duties as assigned.

**QUALIFICATIONS / EXPERIENCE**
- Must have a minimum of a diploma in a relevant area, or equivalent combination of education, experience, and training.
- Must have previous experience (two years minimum) working with marginalized populations, substance use and misuse, addictions, healthcare, and mental health.
- Must have excellent de-escalation skills and a proven ability to deal with crisis intervention and conflict resolution.
- Must have good coping abilities/strategies.
- Must have good listening skills (non-judgmental, patient, and non-controlling).
- Must have excellent communication skills, and a clear ability to discuss issues arising amongst the residents in a professional manner.
- Must have knowledge and a practical understanding of Harm Reduction.
- Must be able to work well with people who pose uniquely challenging behaviour.
- Must have excellent organizational skills.
- Mac OS and Microsoft Office 365 Suite profici

  • Residence Coordinator- Beacon Hotel

    1 week ago

    Vancouver, British Columbia, Canada PHS Community Services Society Full time

    **RESIDENCE COORDINATOR- Beacon Hotel Wednesday/Thursday/Friday 8:00AM to 8:00PM**JOB SUMMARYReporting directly to the Project Operations Manager, the Residence Coordinator is responsible for the oversight and maintenance of the facility, ensuring adherence to residence policies and procedures, supervising staff, and maintaining a low-barrier philosophy,...

  • Sales & Events Coordinator

    2 months ago

    Vancouver, Canada Shangri-La Hotel Full time

    Create moments of joy that truly matter. Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city's most popular...

  • Hotel Maintenance Manager

    1 week ago

    Vancouver, British Columbia, Canada Shangri-La Hotel Full time

    Create moments of joy that truly matter. Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city's most popular downtown...

  • Hotel Maintenance Manager

    3 weeks ago

    Vancouver, British Columbia, Canada Shangri-La Hotel Full time

    Create moments of joy that truly matter. Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city's most popular downtown...

  • Rft Program Coordinator, Hampton Hotel

    1 week ago

    Vancouver, Canada MPA Society Full time

    **POSTING NUMBER**: - 2024-024**POSITION**: - Program Coordinator, Regular Full-Time**UNION**: - HEU - MPA Certification**PROGRAM**: - Hampton Hotel, Vancouver**SALARY RANGE**: - Grid 37: $33.89 - $35.58**SCHEDULE**: - Monday to Friday: 0830 hrs to 1630 hrs**HOURS OF PAY**: - 37.5 hours per week**JOB DETAILS**: - Please refer to the job description...

  • Hotel Manager

    3 weeks ago

    Vancouver, Canada Hotel Belmont Vancouver MGallery Full time

    **Company description** Proud to be the first MGallery Collection Hotel in Canada under the Accor family of brands, Hotel Belmont is an independently owned and operated boutique hotel. Featuring eclectic food and beverage offerings, it is situated in the heart of the Downtown Vancouver Entertainment District. **Job description** **Responsibilities**: -...

  • Hotel Coordinator

    2 months ago

    Vancouver, Canada Rocky Mountaineer Full time

    **Purpose** As a Hotel Coordinator you will be a member of the Rocky Mountaineer Hotel Services Team, which is part of the Operations Centre Planning Department. The Hotel Coordinator processes guests’ hotel accommodation in an accurate and timely manner, administers all hotel inventory, solicits non-block properties for rooms as required and builds...

  • Hotel Manager

    1 week ago

    Vancouver, British Columbia, Canada Hotel Belmont Vancouver MGallery Full time

    Company descriptionProud to be the first MGallery Collection Hotel in Canada under the Accor family of brands, Hotel Belmont is an independently owned and operated boutique hotel. Featuring eclectic food and beverage offerings, it is situated in the heart of the Downtown Vancouver Entertainment District.Job descriptionResponsibilities: Oversee and be...

  • Hotel Maintenance Manager

    3 weeks ago

    Vancouver, Canada Shangri-La Hotel Full time

    Create moments of joy that truly matter. Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the city's most popular...

  • Hotel Coordinator

    1 week ago

    Vancouver, British Columbia, Canada Rocky Mountaineer Full time

    PurposeAs a Hotel Coordinator you will be a member of the Rocky Mountaineer Hotel Services Team, which is part of the Operations Centre Planning Department.The Hotel Coordinator processes guests' hotel accommodation in an accurate and timely manner, administers all hotel inventory, solicits non-block properties for rooms as required and builds hotel...

  • Project Administration Coordinator

    1 week ago

    Vancouver, Canada BC Hotel Association Full time

    **Position title**:Project Administration Coordinator - *Please note, this position is partially funding by a Government of Canada Summer Jobs Grant and eligible applicants must be students between the age of 15 and 30 years old and residents of Canada_ The BC Hotel Association (BCHA) is seeking an enthusiastic and detail-oriented, full-time **Project...

  • Rft Program Coordinator, Hampton Hotel

    1 week ago

    Vancouver, British Columbia, Canada MPA Society Full time

    POSTING NUMBER:POSITION: Program Coordinator, Regular Full-TimeUNION: HEU MPA CertificationPROGRAM: Hampton Hotel, VancouverSALARY RANGE: Grid 37: $ $35.58SCHEDULE: Monday to Friday: 0830 hrs to 1630 hrsHOURS OF PAY:37.5 hours per weekJOB DETAILS: Please refer to the job description for details of the positionQUALIFICATIONS: Please refer to the job...

  • Hotel Manager

    4 weeks ago

    Vancouver, Canada Hotel Belmont Vancouver MGallery Full time

    **Company Description** In the heart of Downtown Vancouver's Entertainment District, Hotel Belmont stands as Canada's first MGallery Collection Hotel under the Accor brands. This boutique lifestyle hotel uniquely combines heritage with whimsical and bespoke design, offering an eclectic array of food and beverage options. As the Hotel Manager reporting...

  • Hotel Manager

    2 weeks ago

    Vancouver, Canada Hotel Belmont Vancouver MGallery Full time

    **Company Description** In the heart of Downtown Vancouver's Entertainment District, Hotel Belmont stands as Canada's first MGallery Collection Hotel under the Accor brands. This boutique lifestyle hotel uniquely combines heritage with whimsical and bespoke design, offering an eclectic array of food and beverage options. As the Hotel Manager reporting...

  • Hotel Manager

    1 week ago

    Vancouver, British Columbia, Canada Executive Hotel Le Soleil Full time

    The Hotel Manager will manage the hotel's operation and maintain established quality standards in order to ensure superior service and maximize profits. A positive Employee experience in the workplace is always first and foremost in our minds when making decisions and coaching the Team on a day-to-day basis. The qualified individual must be able to...

  • Hotel Manager

    1 week ago

    Vancouver, British Columbia, Canada Hotel Belmont Vancouver MGallery Full time

    Company DescriptionIn the heart of Downtown Vancouver's Entertainment District, Hotel Belmont stands as Canada's first MGallery Collection Hotel under the Accor brands. This boutique lifestyle hotel uniquely combines heritage with whimsical and bespoke design, offering an eclectic array of food and beverage options.As the Hotel Manager reporting directly to...

  • Hotel Clerk Supervisor

    7 days ago

    Vancouver, British Columbia, Canada Kingston Hotel Full time

    Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsWork setting: Hotel, motel, resortTasks: Perform same duties as workers supervised Assist clients/guests with special needs Coordinate, assign and review work Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and...

  • Coordinator - Sales

    1 week ago

    Vancouver, British Columbia, Canada Hilton Full time

    Hilton Coordinator - Sales Tulsa , Oklahoma Apply Now Provides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and...

  • Marketing Coordinator

    1 week ago

    Vancouver, Canada Sandman Hotel Group Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Accounting and Payroll Coordinator

    2 weeks ago

    Vancouver, Canada Columbus Residence Full time

    **Columbus Residence is seeking a team-oriented Accounting & Payroll Coordinator.** We are a non-profit society offering long-term care services and dementia care for 76 residents. We also provide 23 one bedroom apartments for independently living tenants. At Columbus Residence we are committed to providing the highest standard of care in a warm, loving...