Computer Support Technician
6 months ago
**Overview**
The Saskatchewan Research Council (SRC) is seeking a Computer Support Technician to join the Information Technology team to provide customer service and support related to various technologies across the organization.
**Accountabilities**
- Set up systems and equipment, assist with computer system moves
- Train, maintain, troubleshoot and coordinate repairs with third-party vendors
- Specification, configuration and pricing for desktop systems
- Assist with the roll out of new technologies
- Manage software licensing and installation
- Assist with network maintenance and troubleshooting
- Troubleshoot computer hardware and software issues in person, remotely and via phone
**Qualifications**
- Previous technical experience with office equipment and desktop computer systems (Windows 10, Microsoft Office O365, Azure) is an asset
- Diploma or certificate in a computer-related program is an asset
- One to two years’ experience is preferred
- Understanding of remote-control tools for support and analysis
**Skills**
- Technical aptitude
- Strong problem solving skills
- Customer service-focused with strong communication skills
- Ability to work independently with mínimal supervision
This position is located in Saskatoon, Saskatchewan.
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