Field Computer Technician

6 months ago


Saskatoon, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

**Job Overview**:
**Duties**:

- Provide on-site technical support for hardware and software issues across various platforms, including Microsoft Windows, iOS, and other operating systems.
- Install, configure, and troubleshoot desktop computers, laptops, printers, network devices, and other peripherals.
- Utilize PowerShell scripting for automation and system management tasks.
- Assist with network connectivity issues, including troubleshooting routers, switches, and Wi-Fi access points.
- Document service activities and maintain accurate records in our ticketing system.
- Collaborate with the IT team to develop and implement solutions that enhance system efficiency and reliability.
- Provide excellent customer service and communication with clients throughout the support process.

**Experience**:

- Proven experience as a Field Technician or a similar role in an IT environment.
- In-depth knowledge of Microsoft Windows operating systems, iOS, and other relevant platforms.
- Strong understanding of PowerShell scripting for automation and system administration.
- Familiarity with various network protocols and topologies.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
- Ability to work independently and as part of a team to resolve complex technical challenges.

**Bonus Points**:

- Knowledge of additional operating systems (e.g., Linux, macOS) is a plus.
- Certifications such as CompTIA A+, Network+, or Microsoft certifications are highly valued.

**Job Type**: Contract

Pay: $18.93-$19.82 per hour

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- IT support: 1 year (required)

Licence/Certification:

- CompTIA A+ (preferred)

Willingness to travel:

- 100% (required)

Work Location: In person


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