Customer Service
4 days ago
Bouygues Energies & Services, a leading provider of facility management services across Canada, is seeking casual Help Desk Operators to work at the RCMP Divisional Headquarters located in North Surrey, BC. The facility is a state-of-the-art, 35-acre multi-building complex that has won several awards. Reporting to the Help Desk Supervisor, the duties of the Help Desk Operator are to provide the first point of contact between our company and our client, communicating politely and professionally while following procedures to respond to customer inquiries. As a casual Help Desk Operator, would not have set work shifts but would be asked to fill work shifts at various times and days based on your availability.
Why work with us? Aside from earning a competitive hourly wage of $25.99 per hour, plus shift premiums, employees who are working more than 20 hours per week will receive excellent health and dental benefits that are 100% paid by us. You will be eligible for sick leave, short and long-term disability benefits. The Company also offers an attractive group Registered Retirement Savings Plan (RRSP) and will match up to 5% of your salary.
- Determining and assigning type and priority of requests to ensure the work goes to the appropriate trade with the appropriate priority level, knowing when to escalate for immediate attention or supervisor intervention. - Facilitating the planned maintenance program by printing off job dockets and returning to the system when complete. - Communicating effectively with Management regarding emergency situations. - Learning and maintaining the knowledge of contractual obligations and be able to interpret and explain operational policies and procedures to the client.
- Assisting in the preparation of reports and documents as required, maintaining confidentiality at all times. KEY REQUIREMENTS - Have previous customer service or call centre experience and be able to deal with inquiries in a calm, courteous, and effective manner. - Have previous experience working with a computerized maintenance management system, preferably Maximo. - Have strong oral and written communication skills.
- The ability to speak French fluently will be considered an asset. - Have excellent multi-tasking and organizational skills. - Be proficient in the use of Microsoft Office. - Have a strong sense of confidentiality.
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Financial Customer Service Representative
7 months ago
Surrey, Canada Universal TV Service Centre Full timeUniversal TV Service Centre is seeking a full-time Customer Service Representative to join our team. This position will be responsible for providing support to our customers by responding to customer inquiries, resolving customer complaints and ensuring customer satisfaction. The Customer Service Representative will have a high level of customer service...
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Customer Service
6 months ago
Surrey, Canada FFCL COURIERS INC Full timeJob Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. This is a great opportunity for someone who enjoys helping...
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Customer Service
7 months ago
Surrey, Canada Bottleworks Liquor Store Full time**Bottleworks Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an opportunity for...
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Customer Service
7 months ago
Surrey, Canada True North Management Full time**TNMI offers an exciting and challenging work environment that includes**: - Extended benefits available after your first 3-months - Regular wage reviews and performance feedback at 3, 6 and 12-month intervals - Staff prescription plan - A supportive and friendly, team-based environment - Fun team building events held throughout the year (Surrey) -...
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Customer Service
4 months ago
Surrey, Canada Bottleworks Liquor Store Full time**Bottleworks Liquor Store Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an...
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Automotive Service Advisor
6 months ago
Surrey, Canada Dale's Auto Service Full time**Service Advisor Position Opportunity** Are you in search of a dynamic, collaborative work environment that values growth and ambition? Do you feel like your career has hit a plateau with no room for advancement? If you're eager to expand your skills and strive for excellence, look no further. Our company values individuals who are motivated, dedicated,...
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Customer Service
6 months ago
Surrey, Canada Bottleworks Liquor Store Full time**Bottleworks Liquor Store Customer Service Representative** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, product knowledge training, and an...
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Automotive Service Advisor
3 months ago
Surrey, Canada OK TIRE & AUTO SERVICE Full time**Overview** **Duties**: - Greet customers and assist them with their automotive service needs - Listen to customer concerns and accurately document issues - Communicate service recommendations to customers based on technician diagnostics - Schedule service appointments and follow up with customers on the status of their vehicles - Provide estimates for...
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Automotive Service Advisor
7 months ago
Surrey, Canada OK TIRE & AUTO SERVICE Full time**About us** OK TIRE & AUTO SERVICE is a small business in Surrey, BC V3W 2M1. We are professional, agile, professional, and our goal is to one stop automotive repair shop for the community. **About us** OK TIRE & AUTO SERVICE is a small business in Surrey, BC V3W 2M1. We are professional, agile, creative, and our goal is to be one stop automotive repair...
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Customer Service Advisor
6 months ago
Surrey, Canada CC Equipment Ltd Full timeLocal Compact Construction and Tree Care dealer looking for an Customer Service Advisor to join our team. We are looking for an energetic individual to assist in promoting and growing our service department in the Lower Mainland area. **Essential Duties and Responsibilities** **Asks customers to explain specific problems** Takes detailed notes about...
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Customer Service Specialist
2 months ago
Surrey, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly skilled Customer Service Specialist to provide exceptional service to our customers at beBee Professionals in Surrey, Canada. This role involves handling customer inquiries, resolving issues, and collaborating with team members to improve service processes.Key Responsibilities:Respond to customer inquiries via phone, email, and...
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Customer Service Representative
2 months ago
Surrey, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000At beBee Professionals in Surrey, we are seeking a Customer Service Representative to provide exceptional customer service and support our food counter operations. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and maintaining a clean and organized food counter.Key Responsibilities:Greet...
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Customer Service Ambassador
4 weeks ago
Surrey, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000In the dynamic environment of beBee Professionals, we are seeking a highly skilled Customer Service Ambassador to join our team in Surrey, Canada. The ideal candidate will possess exceptional communication and problem-solving skills, providing top-notch service to our customers via phone, email, and chat.Key Responsibilities:Address customer inquiries with...
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Customer Service/dispatcher
2 days ago
Surrey, Canada Pro-Line Building Materials Full timePro-Line Construction Materials Ltd. is a leading Roofing, Insulation and Waterproofing Distribution Company based in Surrey, B.C. We are comprised of a very hard-working and dedicated team of individuals across 8 branches in both British Columbia and Alberta with strong aspirations of growth in the future. Pro-line Employees pride themselves on providing...
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Customer Service Representative
7 months ago
Surrey, Canada Mac Industrial Exhaust Shop Inc. Full time**Job Summary**: We are seeking a Customer Service Representative to join our team. The CSR is the first contact the customer has with the company either in-person or by phone. S/He creates a positive and professional image for the company and provide a positive experience for the customer. S/He assists in the business development and sales activities. The...
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Customer Service Associate
2 months ago
Surrey, British Columbia, Canada beBee Professionals Full time $35,000 - $55,000We are looking for a Customer Service Associate to join our team in Surrey. In this role, you will be responsible for assisting customers, maintaining product knowledge, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge of products and promotions to provide accurate information.Process...
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Customer Service Agent
7 months ago
Surrey, Canada Calimet Construction Ltd Full timeJob Description: As a Customer Service Agent at Calimet Construction Ltd, you will be the main point of contact for our clients, ensuring their needs are met and issues are resolved promptly. Your role involves providing excellent customer service, managing inquiries, and maintaining positive relationships with clients. Key Responsibilities: Assist...
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Customer Service Representative
6 months ago
Surrey, Canada Sunrise Farms Full time**Sunrise Farms** is a group of companies with primary focus in the poultry industry. From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the Canadian farm as well as our investment in the latest equipment and technologies at...
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Customer Service Representative
7 months ago
Surrey, Canada The Jim Pattison Auto Group Full timeThe Jim Pattison Auto Group has a new opportunity for a Customer Service Representative to join our team! **Overview**: Reporting to the Fixed Operations Manager, you will act as the body shop's front-line customer relations and service sales representative. The Customer Service Representative's primary responsibility is to provide exceptional customer...
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Sales/customer Service
6 months ago
Surrey, Canada T & T Auto Parts plus Full timeOverview: **Duties**: - Answer incoming customer inquiries via phone - Provide information about products and services - Assist customers with orders, refunds, or exchanges - Upsell products or services to increase revenue - Resolve customer complaints in a professional manner - Collaborate with the sales team to meet customer needs Qualifications: -...