Events Manager

7 months ago

St Albert, Canada Passionate Hospitality Group (Glasshouse Kitchen|Bar) Full time

**PHG Events Manager**

Passionate Hospitality Group is a team of diverse individuals who have partnered together to build impactful teams, cultivate long lasting relationships and provide a variety of memorable culinary and hospitality experiences. Drawing from over 50 years of combined Food & Beverage management experience, Passionate Hospitality Group offers expertise in the operational management of restaurants, wedding & special event catering, event facilities management, bakeries, golf course & curling food & beverage, school cafeterias, stadium concessions, commercial, educational and industrial catering.

Our home is in Edmonton, Alberta, but we have traveled throughout our province and beyond to share our services. Our clients are just as multifaceted. It is not uncommon to find any one of our partners offering a fine dining sunset dinner with a romantic view and another partner serving poutine from a food truck. The hospitality industry is about service and guest satisfaction. Our vision is to reach beyond these expectations and create an experience that is memorable, so memorable that our guests return time and time again.

Events at Enjoy, a division of Passionate Hospitality Group, has extensive experience in coordinating and executing special events from fundraisers and gala dinners to conferences and corporate events such as receptions, client appreciation and awards ceremonies. Showcased in a very unique and incomparable setting, Events at Enjoy has established itself as one of the premier event venues in Alberta. Designed to blur the lines between the indoors and out, the event spaces at The Enjoy Centre are perfect for weddings, fundraisers, corporate functions, concerts, and more.

We are an owner operated, but quickly growing company looking for someone who shares our values. Exactly what are those values? Let’s dive in

**_Memorable Experiences_**

We believe in creating lasting memories and moments, one experience at a time.

**_Purpose & Passion_**

We believe in connecting experiences and relationships with passion.

**_Respect & Mindfulness_**

We believe in honoring others’ beliefs, practices, and values and we are mindful that each person and experience is unique and should be celebrated for its diversity.

**_Connection_**

We believe in the power of connection with our clients and the greater community.

**_Excellence_**

We are committed to delivering the highest level of professionalism, service and value to our clients.

To sum it up, we are looking for an authentic, highly organized and passionate person who wants to help create thoughtful memories and impactful moments with our team as well as our clients.

**_Role & Responsibilities_**

The role we are looking to fill will, without a doubt, continue to grow and evolve as the company does, but here is an idea of what you’ll be doing:
Event Management & Client Related
- Plan, coordinate, execute events
- Assist with management of all events using Event Temple, all-seated, Google Docs.
- Preparing, monitoring and completing comprehensive event budgets
- Coordinate with PHG teams on event booking, ordering, menu creation and customization
- Providing regular project updates to clients
- Sourcing vendor quotes
- Site visits as needed
- Client meetings as needed
- Management of Event Temple, establishing work flows
- Developing and updating project budgets
- A variety of event preparation tasks
- Management of events team including hiring, scheduling and performance feedback
- Day-of event management
- Support with all events, booking equipment & rentals, set up and tear down

Communications & Creative
- Assisting with asset creation in Canva
- Assisting with social media content creation & mailouts
- Providing creative client solutions
- Vendor communication
- Event promotion (getting events on a variety of websites for maximum exposure, bridal shows, advertising opportunities)
- Assisting with marketing and sourcing PR opportunities for client events

Admin
- Organizing and ongoing maintenance of our Google Drive system, file system
- Onboarding new clients, including Event Temple contracts and Google Drive folder setup
- Invoicing
- Cash outs/Tips outs
- Collecting client testimonials
- Coordinating client appreciation cards
- Vendor and supplier vetting and acquisition, coordination, and management

**_Skills & Experience_**

While we are absolutely open to training and mentoring, some of the skill sets that would be an asset include:

- Experience with event management and/or coordination
- Caring communication skills
- Experience with digital event management, social media, and scheduling tools
- Proficiency in Google programs for document/spreadsheet/presentation

development
- Proven track record of being able to work both independently and on a team
- A preoccupation with customer/client service excellence
- Exceptional communication (written and verbal) skills
- A high tolerance for a dynamic and ever-changing

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