Assistant Facilities Manager
5 months ago
JLL supports the Whole You, personally and professionally.
The Assistant Facilities Manager assists the Facility Manager in the delivery of services to operate and maintain a facility including customer/client services, financial management, facility maintenance, procurement, and supplier management. Great Excel skills, PowerPoint skills, and the ability to handle multiple projects at one time. Develop client relationships with key representatives in supporting the client’s CRE goals and objectives.
Relationship Management
Interface with key client representatives regularly to provide updates and address issues or concerns, escalating to the FM and or CRE client as necessary.
Maintain client satisfaction on services by supporting FM staff and vendors with managing, addressing and updating work orders in a timely manner.
Act as a liaison between agency and building management and communicate to CRE any updates, policy changes or activities as it pertains to the building’s environment.
Compliance
Manage contractors when on site ensuring each are following building, client and JLL polices and confirming the delivery of the service is completed correctly.
Enforce account policy and requirements regarding safe and efficient operations and work practices.
Assist with Operational Compliance Program (OCP) and HSSE compliance.
Contribute to the account KPI’s and SLA’s.
Team Management
Demonstrate strong management, collaboration and teamwork within the account team, by driving best practices, policies and procedures.
Lead team when emergency situations arise and escalate through the proper channels when required.
Administrative Function
Assist FM on project moves and provide weekly updates to Occupancy Planning (OP) on changes to agency spaces.
Timely and accurate approval of all vendor invoices and address any discrepancies identified.
Assist FM with developing annual CapEx and OpEx budgets and track monthly accruals and reforecasts.
Assist FM with implementing client CSR initiatives and identify ways to increase sustainable practices.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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