Facilities Manager

2 weeks ago

Toronto, Canada The Badminton and Racquet Club of Toronto Full time

The Badminton and Racquet Club of Toronto, a mid-town private multi-racquet, fitness, wellness, dining, and social club, with a strong foundation in excellence, located near transportation with a dynamic and vibrant stakeholder culture, is recruiting for a Facilities Manager with experience in managing people, operations, systems, and infrastructure. We are seeking an individual who is a coach and mentor and who is highly organized, has great energy, enthusiasm, and a love for hospitality to be part of our friendly and diverse team.

**Diversity, Equity, Inclusion, and Belonging**

The Club takes pride in providing a safe, diverse, inclusive, and people-building community. We are a diverse and equal-opportunity employer, committed to ensuring fairness and consistency in all our employment practices. Our work environment respects and supports the productivity, dignity, self-esteem, and individuality of every person.

**Summary**

The Facilities Manager is integral to the overall maintenance and operations of the Club and acts as the point person for ensuring a cohesive environment, bringing together all areas of Clubhouse operations by liaising with various departments, staff, and relevant contractors. The incumbent is responsible for developing and maintaining fiscal and capital budgets, completing and/or arranging maintenance repairs, maintaining standards of cleanliness, providing members with a first-class experience and service, ensuring a smooth transition between events and activities by coordinating and preparing function and athletics spaces, and ensuring the health and safety of members, guests, and staff.

The incumbent is an adaptable, self-motivated, and creative problem solver who can manage and coordinate all work related to facilities management at the Club. The Facilities Manager follows the guidelines of the Club’s mission and vision statements and lives and promotes the values of the Club and its DEI Policy. The Facilities Manager is someone who wants to be part of an amazing team and contributes to a culture of pride and fosters pride in their team to ensure that standards are met, and the needs of members and guests, are consistently met. The incumbent approaches member complaints in a timely manner and with a “member-first” attitude.

The Facilities Manager has a collaborative and communicative approach, develops, and maintains interpersonal relationships between all workplace stakeholders, and acts as a leader who provides hands-on supervision, directing, training, mentoring, and coaching of direct reports.

Hours of Work:

- 42.5+ hours per week, typically, Mon-Fri, 7:00am-3:30pm with some flexibility required.
- During peak season hours may be based on club and social operating calendars.
- Overtime, weekends, evenings, and statutory holidays may be required.
- 24-hour on-call for emergencies.

**Benefits**:

- Annual Holiday Bonus
- Management by Objectives Bonus
- 3 Weeks-Vacation
- 7 Paid Sick Days
- Benefits - Health, Dental, Vision Care, Life, LTD, Employee Assistance Program, Wellness Program, and RRSPs
- Parking
- Recognition Events and Rewards
- Pro Shop Discount
- Wellness Facility Usage
- Professional Development

**Required Skills**:
**Education**
- Trades license or bachelor’s degree/college diploma in construction, engineering or related field, or equivalent combination of education, training and experience in facilities maintenance, project/construction management, or operations management.
- Certification in Facilities Management and/or licensed trade or professional designation preferred.
- Electrician or Plumbing license, Building Automation Systems (BAS), or Refrigeration Class B certification considered an asset.

**Experience**
- Minimum 5 years' experience as facilities or project manager in similar sized operation. Experience in the club industry an asset.
- Good working knowledge of HVAC systems, plumbing, electrical, carpentry and minor repairs.
- Maintenance experience and familiarity with building systems, building upkeep, structural issues, and grounds maintenance. Good knowledge of Fire Safety Systems.
- Able to troubleshoot and resolve issues in a timely manner.
- Experience in tennis court maintenance is considered a strong asset.
- Experience in reading and interpreting blueprints, building drawings, fire, and building codes.
- Minimum 3 years’ experience in managing and supervising employees. Excellent leadership skills. Ability to manage, supervise, and direct staff in a demanding and competing priorities environment.
- Project management experience (managing scope, time, cost, quality, contracts, materials, and risks).
- Business savvy with a solid understanding of financials. Ability to develop and maintain operating and capital budgets and inventory controls.
- Experience designing, implementing, and managing preventative maintenance programs.
- Handy work skills such as painting, plumbing, small repairs, and carpentry an asset. Skilled i

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