Registration Assistant
4 weeks ago
Located in the Corso Italia area of Toronto (Dufferin-St.Clair West), we are currently seeking an individual who loves and excels in administration/data entry to add to our growing Conference and Events Registrations team.
This entails the following:
**Responsibilities**:
- Collect and record registration information, including choices for sessions, dietary restrictions, special and accessibility needs and other relevant event programs, and applicable fees.
- Contact delegates as required to complete registration details and send confirmations; respond to all delegate inquiries including processing payments of registration changes and cancellations as required.
- Attend to pre-conference inquiries from confirmed and potential delegates by phone.
- Maintain all registration information electronically providing accommodation, travel and other ad hoc reports to team lead or client as required.
- Work with Project Team Lead to maintain event/program budgets; responsible for coordinating all registration details to facilitate final event accounting reconciliation.
- Prepare pre
- and on-site registration lists, coordinate printing of delegate name badges.
- Work onsite with the aNd event team to distribute pre-registered attendee information kit, including name badge, event tickets, special meal cards, etc.
- Update pre-registered attendee information as required and re-print name badges if necessary.
PLEASE NOTE, THIS POSITION IS AN IN-OFFICE ROLE THAT REQUIRES ALL MEMBERS OF THE REGISTRATION TEAM TO WORK IN OUR OFFICES MONDAY TO FRIDAY 9AM - 5PM WITH SOME OVERTIME AND ONSITE WEEKEND WORK REQUIRED WHEN CLIENT CONFERENCES AND EVENTS ARE HAPPENING. Some travel to these conferences and events may also be necessary.
**Essential Qualifications**:
- Completion of Post Secondary School - preferably in hospitality administration.
- Excellent data entry skills and keyboarding skills are a must.
- Microsoft Office skills & highly proficient in Excel
- Familiarity with online tools (website and e-commerce)
- Accurate and organized.
- Ability to multi-task and able to work in a fast-paced environment.
- Pleasant phone manner
- Database and hotel rooming list management is an asset
- Knowledge of web content management system an asset
French speaking skills an asset
**Job Types**: Full-time, Permanent
Pay: From $37,500.00 per year
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (preferred)
**Experience**:
- data entry/management: 2 years (required)
- hospitality industry: 2 years (preferred)
**Language**:
- French (written and speaking) (preferred)
Work Location: One location
Application deadline: 2023-01-30
Expected start date: 2023-02-06
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