Manager of Clinical Services

2 weeks ago

North Bay, Canada Hands TheFamilyHelpNetwork.ca Mains lereseaudaideauxfamilles.ca Full time

**ABOUT US**:
Hands TheFamilyHelpNetwork.ca is an organization working to create a better day today and tomorrow for our clients, families, and communities. We are dedicated to improving the life experiences of families, children, youth and adults with mental health concerns or a developmental disability, by providing them with help and support in facing and working through social, emotional, behavioural, physical, and developmental difficulties.

Our professional team helps more than 11,000 individuals in North Bay, Nipissing, Muskoka, Parry Sound, Timmins, and Northern Ontario each year. We provide quality clinical, navigation and professional support in the areas of autism, behavioural, developmental, mental health, and rehabilitative services.

***:
The Manager of Clinical Services, CYMH is responsible for day-to-day service operations, including managing staff, program delivery, and client and community partner relationships. The Manager is an active contributing member of the Agency’s Leadership Team (ALT) and leads in alignment with Agency’s Mission, Vision, Values and Leadership Model.

**QUALIFICATIONS**:

- Master’s degree in Health Sciences or related field.
- Registered as a regulated health professional in the Province of Ontario and able to perform the act of psychotherapy.
- Minimum 5 years progressive experience of increasing responsibility including direct clinical and client service experience in a relevant field.
- Management experience in a clinical setting preferred.
- Extensive knowledge of relevant evidence-based clinical practices.
- Knowledgeable and experience in anti-oppressive practices related to Equity, Diversity, and Inclusion.
- Experience in program development and program evaluation.
- Base level knowledge and understanding of clinical risk analysis and mitigation practices.
- Experience working with community partners and agencies to provide quality integrated services for clients.
- Experience in human resources management practices, including team development, training, coaching and mentoring staff.
- Experience with LEADS Framework, change management, performance management, project management, risk management, continuous quality improvement practices, data management and analysis.
- Knowledge of regulatory expectations and relevant legislation.
- Knowledge and experience in holding Agency wide and provincial perspectives with strategic decision making.
- History of working productively and collaboratively with stakeholders.
- Must have excellent communication skills including excellent negotiation, conflict resolution, interpersonal skills, and be proficient in making presentations and professional business writing.
- Advanced software skills using the Microsoft Office suite (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook); experience using Client and Human Resources Information Systems an asset.
- Highly adaptive, resilient, and responsive to changing circumstances.
- Demonstrated commitment to workplace health and safety, with a willingness to contribute and lead in the culture of safety and prevention of adverse health events for clients and their families/caregivers, colleagues, other community members and yourself
- Demonstrates professionalism in dealing with highly confidential information and situations
- Successful applicants will be required to provide:

- Proof of eligibility to work in Canada
- A valid class G Ontario driver’s licence and use of a reliable motor vehicle; insurability on Agency vehicle insurance policy
- Clear Criminal Record Check, including Vulnerable Sector Search

**APPLICATION PROCESS**:
Hands TheFamilyHelpNetwork.ca is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants but only those selected for an interview will be contacted.

Please forward your resume and cover letter, quoting competition #1908-24, to:
Human Resources Department

Hands TheFamilyHelpNetwork.ca

391 Oak Street East

North Bay, Ontario P1B 1A3
- _____________________________________________

**À NOTRE SUJET**:
Mains LeReseaudaideauxfamilles.ca est une organisation qui travaille avec l’objectif de créer un jour meilleur aujourd’hui et demain pour nos clients, familles et communautés. Nous nous engageons à améliorer les expériences de vie des familles, des enfants, des jeunes et des adultes ayant des problèmes de santé mentale ou une déficience intellectuelle, en leur fournissant de l’aide et du soutien pour faire face aux difficultés sociales, émotionnelles, comportementales, physiques et développementales, et pour les surmonter.

Notre équipe professionnelle aide plus de 11 000 personnes à North Bay, Nipissing, Muskoka,

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