Administrative Assistant

3 months ago

Richmond, Canada Radius Security Full time

**Radius Security: Administrative Assistant**:
**Key Notes**:

- 6 month contract, with possibility of extension based on business needs
- Full time hours (40 hours per week)
- Must be able to work fully in office (Richmond, BC)

**The VALUE this role brings to the team**:
Radius Security is seeking an **Administrator **to add to our growing Customer Service team. You will play a key role supporting the Customer Service team by ensuring the timely documentation of our installation job and service ticket paperwork and by providing legendary customer service to our external and internal clients. If you are computer savvy, have a keen eye for detail, and are passionate about pursuing a role in Customer Service, we want to hear from you.

**Core Tasks**:

- Accurately updating all documentation associated with installation jobs
- Maintaining and updating customer accounts within our database
- Technician timecards
- Processing vendor invoices
- Escalating unresolved customer issues to ISC Supervisor/Department Manager as per the team’s procedure
- Supporting CSD with invoicing and other admin tasks
- Scheduling annual ULC inspections
- Transferring data from paper formats into electronic files for our database
- Other duties as required

**Compensation**: depending on experience, the hourly wage for this role is between $18-20/hour
- At least 1-year experience in an entry-level administrative role is a plus
- Proficient working experience with Microsoft office suite
- High school degree or equivalent
- Excellent communication skills, both verbal and written
- Superior organizational skills with a desire to “get the job done right”
- Working knowledge of office equipment

**Why does our team LOVE working for us?**
- Job stability Our company was deemed an essential service and we were lucky to continue to serve our communities during the pandemic. Our company is continuing to grow year over year, and we have exciting expansion plans for the future
- Charitable donation matching
- Bonus Stat Holiday - Boxing Day
- Learning and development opportunities to grow within the business (including paid training both internal and external)
- Fun-loving team environment with various company events (team outings, virtual gaming, pub nights, spirit weeks, community involvement/volunteer activities, etc.)
- Ability to make an impact - we welcome your ideas and love when our team members get to see their initiatives come to fruition
- You have a voice. We empower our people to bring forward suggestions to improves processes.
- Central location located right next to the river, with a lovely walking path available on lunch breaks. Minutes-drive away from Queensborough shopping center
- We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities

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