Manager, Inside Technology Sales

3 weeks ago

Mississauga, Canada Konica Minolta Full time

**POSITION PROFILE**
- The Manager, Inside Sales and Procurement, is responsible for providing day to day support to the sales team, for managing the inside sales and procurement team, and for developing strategies to help achieve company’s sales objectives.**KEY RESPONSIBILITIES / DUTIES**
- Manage the daily activities of the inside sales and procurement team and provide support to Account Managers as necessary based on volume which includes quoting, procurement, and billing are completed.
- Provide coaching to your team to drive demand for sales of IT hardware and software solutions, and promote our offering of consulting and managed services to clients
- Identify areas for improvement and make constructive suggestions for change
- Continually seek opportunities to increase client satisfaction and deepen client relationships
- Drive new business through a lead generation program for Konica Minolta field sales personnel
- Ensure consistency of existing systems (QuoteWerks, ConnectWise) through creating, maintaining, and enforcing standards/procedures for processes
- Constantly improve the sales administration and procurement processes and work with the team to execute
- Work with all departments to coordinate and fulfill client requests, projects, billing and to improve business processes
- Manage vendor relationships, partner levels, certifications, and all procurement functions for the organization
- Responsible for ensuring certifications are complete for the Sales team
- Work closely with vendor partners to ensure best pricing, training of employees, and to ensure benefit from current vendor programs
- Manage the rebate process and ensure returns from vendor relationships
- Conduct performance evaluations and provide regular coaching to the team
- Develop training programs to develop and refine the skills of the team
- Facilitate regular team and one-on-one meetings
- Conduct CRM opportunity and forecast reviews
- Work closely with Sales Management (ITS, IM, Direct, etc.) on internal processes
- Responsible for interviewing, selection, hiring, onboarding, and training of Inside Sales and Procurement Specialists and Sales Coordinators
- Coordinate with multiple departments to ensure client expectations are exceeded
- Act as an escalation point for the Sales team, vendors and clients. Resolve issues and complaints.
- Develop and maintain KPI’s to track team success metrics and distribution of team workload
- Communicate team sales goals and monitor performance
- Facilitate, schedule, attend and participate in vendor training sessions
- Other Duties/Projects_
- As assigned

**SKILLS/QUALIFICATIONS**
- 2+ years of experience working in a team lead/supervisory/manager position, 5-7 experience in IT industry (sales, similar role)
- College or equivalent education.
- Ability to develop, implement and assess performance metrics
- Ability to provide team with on-going coaching and mentorship as required
- Experience using a CRM system, and experience selling IT services and technology products
- Excellent communication skills (verbal and written)
- Proficient with MS Office suite including Word, PowerPoint, Excel, Outlook
- Ability liaise with clients, vendors, partners and all levels of the organization
- Product knowledge with Citrix, HP, Dell, Cisco, Microsoft, VMware and Lenovo
- Ongoing commitment to professional development and industry certifications
- Ongoing commitment to develop and enhance managerial skills
- Occasional evenings and weekend work as required
- Travel to client/vendor sites and meetings (0-25%)
- Ability to work with a variety of challenging clients
- Ability to coach and manage a team

**Position Reports to: Director, Technology Partner Management**
- Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer._
- #ITW_
- #KM_

  • Inside Sales Support

    3 days ago

    Mississauga, Canada Sycor Technology Inc Full time

    Sycor Technology Inc, a worldwide distributor of electrical/electronic wire and cable and manufacturer of cable harnesses, is seeking an ambitious and self-motivated individual to join our sales team as **Inside Sales Support**. **Responsibilities**: The inside sales support representative will provide product & service information to our customer base;...

  • Inside Sales Consultant

    4 weeks ago

    Mississauga, Canada Henkel Full time

    At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home...

  • Inside Sales Representative

    4 weeks ago

    Mississauga, Canada Omland Hospitality Products Ltd Full time

    Job Summary: Join our dynamic team as an Inside Sales Representative at [Your Company Name], a thriving small business committed to delivering exceptional [product/service] solutions. As an Inside Sales Representative, you will be crucial in driving revenue growth by proactively reaching out to potential clients, understanding their needs, and guiding them...

  • Inside Sales

    21 hours ago

    Mississauga, Canada Schmalz Canada Full time

    Responsibilities: Front Line Phone Support for technology inquiries and applications Daily interaction with Sales Team and Dealer Network Test Bench case and application studies CRM Use and Maintenance Regular Quotation processing Liaise with N.A and European Industry Segment & Product Managers Overflow support for our Handling Systems team requests Attend...

  • Inside Sales

    2 days ago

    Mississauga, Canada Schmalz Canada Full time

    Responsibilities:Front Line Phone Support for technology inquiries and applicationsDaily interaction with Sales Team and Dealer NetworkTest Bench case and application studiesCRM Use and MaintenanceRegular Quotation processingLiaise with N.A and European Industry Segment & Product ManagersOverflow support for our Handling Systems team requestsAttend industry...

  • Inside Sales Representative

    6 days ago

    Mississauga, Canada ITS (Industrial Technical Services) Full time

    Title: Inside Sales Representative Location: Mississauga, Ontario We are Industrial Technical Services, one of the premier Single Source Instrumentation and Automation products and services providers in the region offering the following: **Services** Engineering & Procurement, Systems Integration, Turn Key Projects, Commissioning, Start Up, Certified...

  • Inside Sales Agent

    3 days ago

    Mississauga, Canada Automoves Ltd. Full time

    Automoves provides dependable vehicle shipping services to retail and commercial customers across Canada. We are seeking a detail-oriented and organized Inside Sales Agent to join our growing logistics team. This position will be responsible for soliciting and managing new customers (both retail and commercial). You'll work closely with our sales and...

  • Inside Sales

    14 hours ago

    Mississauga, Canada Schmalz Canada Full time

    Responsibilities:Automation, Pneumatics and Vacuum experience considered an assetFront Line Phone Support for technology inquiries and applicationsDaily interaction with Sales Team and Dealer NetworkTest Bench case and application studiesCRM Use and MaintenanceRegular Quotation processingLiaise with N.A and European Industry Segment & Product...

  • Inside Sales

    5 hours ago

    Mississauga, Canada Schmalz Canada Full time

    Responsibilities: Automation, Pneumatics and Vacuum experience considered an asset Front Line Phone Support for technology inquiries and applications Daily interaction with Sales Team and Dealer Network Test Bench case and application studies CRM Use and Maintenance Regular Quotation processing Liaise with N.A and European Industry Segment & Product Managers...

  • Inside Sales

    21 hours ago

    Mississauga, Canada Schmalz Canada Full time

    Responsibilities:Automation, Pneumatics and Vacuum experience considered an assetFront Line Phone Support for technology inquiries and applicationsDaily interaction with Sales Team and Dealer NetworkTest Bench case and application studiesCRM Use and MaintenanceRegular Quotation processingLiaise with N.A and European Industry Segment & Product...

  • Inside Sales Representative

    1 week ago

    Mississauga, Canada Strivernet RPO Full time

    Inside Sales Representative Our client, a manufacturing company located in Mississauga, is seeking an experienced and motivated Inside Sales Representative to join their growing team! The successful candidate will be responsible for developing and maintaining relationships with current and potential clients, as well as identifying and closing new sales...

  • Inside Sales Coordinator

    6 days ago

    Mississauga, Canada R.E.H. Consumer Products Full time

    **Job Title: Inside Sales Coordinator** **Location: Mississauga, ON** *** **Salary: Base rate with Commission Bonuses** REH is a dynamic and growing company specializing in chemicals & selling raw materials for different industries. We are seeking a dedicated **Inside Sales Coordinato**r _to join our team and support our Sales Representatives and Sales...

  • Inside Sales Representative

    7 days ago

    Mississauga, Ontario, Canada Strivernet RPO Full time

    Inside Sales Representative Our client, a manufacturing company located in Mississauga, is seeking an experienced and motivated Inside Sales Representative to join their growing team The successful candidate will be responsible for developing and maintaining relationships with current and potential clients, as well as identifying and closing new sales...

  • Inside Sales Representative

    3 weeks ago

    Mississauga, Canada Willson International Ltd. Full time

    Love going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience? Willson International is a fourth-generation organization offering Customs Brokerage and Third-Party Logistics solutions to our clients. We are dedicated to our people because the people we hire are the...

  • Inside Sales Executive

    4 weeks ago

    Mississauga, Canada Realty Intelligence Group Full time

    Duties: - Conduct telemarketing and inside sales activities to generate new business opportunities - Utilize CRM KVCore and other CRM systems to manage and track customer interactions and sales activities - Develop and maintain relationships with existing customers to drive repeat business - Collaborate with the sales team to identify and pursue new market...

  • Inside Sales Associate

    3 weeks ago

    Mississauga, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Inside Sales and Admin

    5 days ago

    Mississauga, Canada BritGrocer Inc. Full time

    ItalGusto Inc. an importer and distributor of fine Italian goods is seeking an outgoing, well spoken, energetic, detail oriented, customer centric individual to fill the role of Inside Sales/ Sales Administrator. If you have: - Strong command of the English language (Italian Language an asset) - Clear communication and active listening skills - Excellent...

  • Inside Sales Specialist

    6 days ago

    Mississauga, Canada AirStart Inc. Full time

    **About AirStart**: Airstart is an established worldwide aviation company in the aftermarket parts industry. Founded in 2000 on the principals of teamwork, mutual trust, respect for others, and effective communication. Airstart is a supplier of OEM and aftermarket airplane parts and components to the global aviation industry and aerospace industry. If you...

  • Inside Sales Representative

    3 weeks ago

    Mississauga, ON, Canada Mettler Toledo AG Full time

    Mettler Toledo Inside Sale Representative - Mississauga Mettler Toledo is seeking to hire an Inside Sales Representative for its Mississauga location. As an Inside Sales Representative for our Laboratory division, you will be responsible for sales to direct customers, distributors, and providing high-level sales support to both the field sales organization...

  • Inside Sales Representative

    6 days ago

    Mississauga, Canada Arrow Electronics, Inc. Full time

    **Position**: Inside Sales Representative **What You'll Be Doing** - Manage account relationship by providing strategic service and support to assigned customer base. - Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in...