Inside Sales Representative
3 weeks ago
Title: Inside Sales Representative
Location: Mississauga, Ontario
We are Industrial Technical Services, one of the premier Single Source Instrumentation and Automation products and services providers in the region offering the following:
**Services**
Engineering & Procurement, Systems Integration, Turn Key Projects, Commissioning, Start Up, Certified Calibration and Repairs, Installation, Electrical Services and Custom Control Panels, SCADA systems and PLC programming.
**Products**
We provide instruments to measure & control process variables such as pressure, temperature, flow, level etc. We also supply water and air quality analyzers such as pH /ORP, Conductivity, Resistivity & RH etc.
We provide best quality instruments at competitive pricing. We represent world class products which utilize the latest technology and are manufactured to the highest standards. Only manufacturers who meet these criteria are represented in our product line.
**Responsibilities include but not limited to**:
- Process customer orders and quotations
- Investigate, resolve and respond to customer complaints.
- Listen to customer needs and situations to recommend appropriate products.
- Continually work to improve selling attributes and product knowledge.
- Liaise with other departments to ensure superior customer service.
- Conduct cold call and other telephone sales initiatives as directed.
- Position may require some limited local travel to meet with key customers.
- 3-5 years of inside sales customer service experience preferably in an industrial environment.
- Proven ability to manage customer RFQs, phone calls and order processing.
- Proven prospecting/cold-calling experience.
- Fluent in both written and verbal English.
- Excellent interpersonal and organizational skills, attention to detail and be able to meet deadlines.
- Goal oriented, persuasive and effective at communicating.
- Able to persevere and remain positive and calm when faced with challenges.
- Previous experience with instrumentation is an asset.
Salary will be based on experience.
We thank you in advance for your interest.
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON L4W 2S5: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Mississauga, ON L4W 2S5
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