Homelessness Resource Advocate

2 months ago

Oshawa, Canada Cornerstone Community Association Full time

**Cornerstone Community Association**

**Posting Date: July 31, 2024**

**Position**: Homelessness Resource Advocate

**Position Reports To**: Shelter Manager

**Location(s)**:133 Simcoe Street South, andvarious locations in Durham Region

**Salary**:$50,471.41 up to $58,432.42 over 5 grids (as per Collective Agreement)

**Shift Coverage Times**:40 hours per week

Some flexibility is required, may involve evening and weekends, including emergency coverage; on-call.

**Purpose of Position**: Responsible for provision of full, individualized, case management services for each client; including advocacy, assistance with employment opportunities and locating, securing, and maintaining housing in the community.

**Education**: This position has an educational requirement of an Undergraduate Degree from a recognized University in a
directly applicable field and progressive, related work experience in the social service sector. Standard First Aid/Basic Rescuer CPR - A and Non-violent Crisis Intervention certification are also required. This position requires an acceptable RCMP Enhanced Reliability Clearance Certificate. Certification in Mediation as an asset.

**Requirements**:

- Demonstrated understanding of accepted standards of Case Management practices and protocols
- Previous experience with a high-needs population will be considered an asset.
- Ability to work independently as well as within a multi-disciplinary team.
- Ability to maintain a flexible work schedule and to multi-task
- Ability to relate to homeless individuals and to establish relationships of confidence and trust.
- Standard First Aid/CPR and CPI is required and must be maintained.
- Possess a positive, approachable manner and ability to always represent the organization in a professional manner.
- Demonstrated understanding of, and ability to manage, boundaries and professional ethics.
- Demonstrated understanding of mediation and conflict resolution techniques
- Excellent oral and written communication skills
- Possess and maintain a valid driver’s license and a clean driver’s abstract. Access to a reliable vehicle
- Ability to successfully pass and maintain an (in-house) Enhanced Reliability Screening
- Knowledge of current legislation affecting tenancies such as the Tenant Protection Act and Social Housing Reform Act
- Proficiency in computer keyboarding and computer software
- Maintain a sound knowledge of community resources related to housing, legal information, social service issues, mental health and addictions issues which are relevant in making effective referrals.
- Maintain confidentiality of all information related to the position.
- Attending shift change, staff meetings, training and other meetings as required and assist with orientation and training of new staff.
- Ability to use intervention and therapeutic skills in an adaptable way to motivate individuals.

**Responsibilities**:
**Housing and Employment**
- Develop and maintain a contact list of potential landlords and employers.
- Liaise with and maintain positive relationships with housing providers, employers, and other community client support workers.
- Provide support for employment opportunities, including resume preparation, and job-readiness and interviewing skills for individuals seeking employment.
- Provide assistance in obtaining and completing necessary forms and identification as required.
- Research appropriate housing and/or employment for clients through telephone, electronic and in-person inquires with landlords, housing agencies, and potential employers.
- Accompany clients to appointments as required.
- Facilitate and maintain a process for managing conflicts. Participate in negotiation, mediation, and conflict resolution with housing providers/employers.
- Provide long term interventions by assisting in the development of supportive networks, pro-social norms, and social living skills to support growth and development for clients with a view to promoting their ability to maintain housing/employment.
- Source and coordinate resources for clients who require additional support.
- Develop and conduct workshops and presentations regarding housing, employment, and other services to clients, staff, and community partners.

**Administration**
- Conduct client Intakes and maintain all client files to legally accepted standards. Complete comprehensive client assessments and service plans, including identification of areas of need, goal development, and achievement strategies
- Develop evaluation tools to assess client progress and effectiveness of the service plan.
- Assess and identify individuals requiring addictions or mental health related supports.
- Manage and approve appropriate allocation of relevant funds for clients in conjunction with manager, including implementation of an effective system for documenting/monitoring of funds
- Initiate/attend Case Management meetings with other service providers as required
- Maintain and update knowledge of r

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