Bilingual Customer Success Consultant

7 months ago


Boucherville, Canada Staples Full time

**Some of what you will do**:
As a Customer Success Consultant, you will be responsible for positioning yourself as a business partner with outside Account Managers (AM’s) and Strategic Account Leaders (SALs), assisting with managing our corporate accounts with a focus on taking the lead on non-strategic selling activities from the AM/SAL. This is done by providing solutions tailored to customer needs. The Customer Success Consultant will be expected to interface and lead the interactions with customers, other departments, SAL’s, AM’s and all levels of the Staples organization to meet customer needs and drive sales. Some travel may be required.

**Specifically, You Will**:

- Be the liaison for the Strategic Account Leader and/or Account Manager to Customers with a focus on removing non-strategic selling activities from the AM/SAL.
- Working in a team-centered environment where continuous learning and experimentation is your day-to-day
- Takes ownership of client issues and applies critical thinking and problem-solving abilities
- Establish and maintain relationships with internal support team to meet customers’ ongoing & changing needs
- Be the value-added impact for our customers. Assist on program roll-outs and implementations of new partnerships as required.
- Resolve issues to the customer’s satisfaction through experience and utilization of available resources. (Customer Care, Non-Stock Procurement, Sales, Transportation, Operations, Credit etc)
- Establish customer and market priorities to execute a strategic course of action to support sales goals

**Some of what you need**:

- High School Diploma/GED required
- Excellent verbal and written communication skills
- Excellent listening skills, understanding client needs and demonstrating genuine concern, building rapport
- Excellent Problem Solving and Analytical Skills
- Business process impact knowledge
- Consultative selling skills are an asset.

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs And more...

**#Bringyourpassion



  • Boucherville, Quebec, Canada Northern Saunas Full time

    We are seeking a skilled Customer Experience Advocate to join our team at Northern Saunas. This is a hybrid role that offers a competitive salary and opportunities for growth.The ideal candidate will have strong technical skills, excellent communication skills, and a passion for customer care. As a Customer Experience Advocate, you will assist customers with...


  • Boucherville, Canada Honda Canada Full time

    **Job Description**: ***Please note that this is a hybrid position based out of Boucherville, Quebec. This is a hybrid role with the expectation of one day in office a week** The Bilingual Customer Experience Specialist (CES) is responsible for executing Honda Driving Excellence (HDE) and Acura Concierge Excellence (ACE) strategies by driving various...


  • Boucherville, Canada SYSCO FOOD SERVICES Full time

    **Bilingual Customer Service Representative (French)** - Reports ToCustomer Service ManagerLocationRemoteTypeFull TimeClosing DateNovember 8th, 2023Hourly Rate$18.24**Company Overview** Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants,...


  • Boucherville, Canada Staples Full time

    **Some of what you will do**: We are currently looking for an outstanding **Bilingual Business to Business (B2B) Inside Account Manager **to join our team! The focus of this position is growing sales in each account to become the single source provider for all our customers. This is an exciting opportunity for an inside sales professional that enjoys...


  • Boucherville, Canada Honda Canada Full time

    **Job Description**: The incumbent will work for Honda Canada’s Financial Service (HFS) Funding team and is responsible for contributing to dealer satisfaction by funding lease and retail contracts in an efficient and timely manner. The incumbent supports dealers and customer service with funding inquiries, reviews documents and prepares reports to ensure...


  • Boucherville, Canada Brambles Full time

    Description Fonctions du poste Gérer un territoire de clients commerciaux et de détail. Améliorer la satisfaction et la fidélité de la clientèle dans le territoire désigné tel que mesuré durant le NPS annuel. Signaler toute menace de la concurrence à l’équipe de direction. Utiliser le service à la clientèle, les analyses et la...


  • Boucherville, Canada Honda Canada Full time

    **Job Description**: ***Please note this is a remote role** The incumbent will work for Honda Canada’s Financial Service (HFS) Funding team and is responsible for contributing to dealer satisfaction by funding lease and retail contracts in an efficient and timely manner. The incumbent supports dealers and customer service with funding inquiries, reviews...


  • Boucherville, Quebec, Canada The Ian Martin Group Full time

    Become a skilled Transport Refrigeration Mechanic with our team in Boucherville, Quebec. As a bilingual technician, you will play a key role in repairing and maintaining transport equipment for a reputable company.We are seeking an experienced professional with a mechanical/HVAC background to join our team. With over 50 years of combined expertise, our...


  • Boucherville, Canada Staples Full time

    **Who we are** We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting. We are part of the Staples umbrella in...


  • Boucherville, Canada Honda Canada Full time

    **Job Description**: **Responsibilities**: - Coordinate workflows to ensure processing efficiency and accuracy- Assist in the development of credit policies and procedures required to ensure maximum efficiencies- Provide exceptional front line support to dealers by professionally answering questions pertaining to credit decisions and current programs -...


  • Boucherville, Canada Congebec Full time

    Are you ready to make a difference in a dynamic, service-oriented environment? At Congebec, we are looking for a proactive individual who pays attention to detail and is passionate about customer satisfaction. If you excel in organization, enjoy teamwork, and have a passion for service, this role is perfect for you! Embark on an adventure where every...


  • Boucherville, Canada Staples Full time

    **Some of what you will do**: Provides administrative support to the Non-Stock Procurement (NSP) team. **Specifically, You Will**: - Run daily reports using the Commerce HUB, LINC and Alpha systems. - Assumes responsibility for updating customers with any change to an order. - Update customer’s order in Alpha with date changes. - Runs and works daily...


  • Boucherville, Canada Sinclair Dental Co. Ltd. Full time

    Sinclair Dental prides itself on being a leader in the dental supply industry with 50 years of service and an excellent reputation in the Canadian market. We are a Canadian privately owned business with 11 locations across the country, and a dedicated team of over 600 people. Come join our growing organization! **Your new role** Working closely with our...


  • Boucherville, Canada PPG Architectural Coatings Canada Inc. Full time

    As an **Associate Marketing** **Manager,** you will support planning and leading the execution of activations to help PPG Architectural Coatings’ brands gain share and grow in their channels across Canada. You will be driving PPG product adoption throughout buying groups and independent dealers with the focus on growing the SICO brand. You will report to...


  • Boucherville, Canada Bureau en Gros Full time

    : 1274557 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such...


  • Boucherville, Canada Mega Groupe Inc. Full time

    Are you ready to be a part of something bigger? As one of Canada’s Best Managed Companies, Mega Group values the talents and abilities of our employees and seeks to foster an open, cooperative, and flexible environment in which employees can thrive. Being a proudly Canadian company means we're always looking for smart, enthusiastic, and passionate team...


  • Boucherville, Canada LASIK MD Full time

    See if you are our next: **BILINGUAL RECEPTIONIST | Boucherville, QC** **_ Schedule:_**_ Monday to Friday 7AM-4PM (weekends off!!!)_ **_ Address: _**_10, boulevard de Mortagne, Boucherville, QC J4B 5K6, Canada (15 min drive from Longueuil; free parking available on-site)._ Working for LASIK MD (a partner of Vision Group) is more than helping to improve...


  • Boucherville, Canada SYSCO FOOD SERVICES Full time

    **Specialist, Credit Customer Care (Bilingual)** - Reports To Manager, Customer Care Center of Excellence SBS US Location Sysco Canada, Remote Type Full-time Permanent Closing Date December 6, 2024 **Company Overview** Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the...


  • Boucherville, Canada Ballons CSA Inc. Full time

    You are passionate about Sales and customer service? You have a special ability to communicate? You have design skills? **CSA Balloons is recruiting!** **Join our Boucherville team today.** **MAIN TASK**: Answer customers’ requests about our products and services. Create, edit and recommend digital proofs. Complete sale cycle: order, invoice, work...


  • Boucherville, Canada Urban Barn Ltd. Full time

    **Choose the Urban Barn lifestyle. **Become a **Part-time Sales Consultant** at our **Boucherville **store, and leave your mark on an organization that supports you in your professional growth. With over 50 retail stores across the country, Urban Barn is a national retail chain offering high-quality furniture and home décor. We’re all about making our...