Bilingual (Fr and En) Inside Account Manager

7 months ago

Boucherville, Canada Staples Full time

**Who we are**

We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting. We are part of the Staples umbrella in Canada, and as such we are a true multi-channel solution provider - online, at our customers place of business and in-store, for all our customers needs.

**We are building an inclusive and diverse team**

Staples Professional is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

We are currently looking for an outstanding **Bilingual **Business to Business (B2B) Inside Account Manager **to join our team The focus of this position is growing sales in each account to become the single source provider for all our customers. This is an exciting opportunity for an inside sales professional that enjoys achieving success, overcoming challenges, building relationships, and exceeding sales goals.

**About the Job**:

- Your main responsibility is meeting all sales targets by uncovering and winning new sales opportunities within your account portfolio
- You will sell our “one-stop solution” to customers over the phone enabling them to purchase all lines of business with our company
- You will work closely with your current customers, lines of business partners, business development teams and sales managers to increase sales and retain accounts through a proactive selling strategy

**What you will be doing**:

- Consistently achieve revenue and gross margin targets in all lines of business, through a proactive selling strategy
- Win new lines of business by working with internal partners to identify all sales growth opportunities
- Implement all Staples sales strategies to ensure company meets objectives through penetration of further sales on newly won accounts
- Develop a high-value add relationships with multiple key contacts for each account
- Achieve set Key Performance Indicators and sales objectives

**Qualifications**:
**We are looking for someone who has**:

- Previous experience in inside sales, and solution selling over the phone
- Strong communication/interpersonal skills
- Superior consultative selling skills with proven closing abilities
- Commitment to achieving key performance indicators - identifying and winning new opportunities
- Familiarity with CRM platforms
- Ability to function independently to achieve targets as well as work effectively in a team environment
- Deadline and detail-oriented with strong organizational skills
- A proven background of hitting and exceeding sales targets
- Creative and social media savvy - adaptive to an everchanging sales environment
- Strong communication skills in both French and English

**We offer you**:

- A supportive environment that provides extensive sales training (in partnership with Miller Heiman) and career development potential
- A positive, professional, and stable working environment
- An amazing culture that focuses on diversity, values and giving back to the community
- Comprehensive medical and dental benefits, as well as RRSP matching
- Partnership Benefits including discounts with gym memberships, retail stores, entertainment and more

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