Team Leader Quality Service Canada

1 day ago

Sherbrooke, Canada BRP Full time

The Quality Service Regional Team Leader Canada is part of the Global Fixed Operations team, which supports the growth and health of BRP’s global dealer network. This position will manage BRP’s Quality Service program’s dealer participation and day-to-day training activities for Canada and will assist global management in monitoring and reviewing the performance of the program, ensuring dealer satisfaction and go to market initiatives are a success.

**YOU’LL HAVE THE OPPORTUNITY TO**:
Manage and drive performance and results from the assigned training team in the field.

Maintain and monitor program plans, training schedules, budgets, and expenditures.

Organize, attend, prepare, and present in stakeholder meetings.

Provide program and dealer results reports on a regular basis.

Compile training reports and provide analysis around performance of the assigned training team.

Assist management in the development of business cases and on-going business plans.

Ensure program documentation is maintained appropriately.

Work with management to assess risks and issues and provide solutions where applicable.

Review invoicing and billing for the assigned region.

Coordinate training and development for assigned team and dealers.

THIS ROLE IS A GOOD FIT IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
5+ years’ experience with automotive and/or powersports industry preferred.

Experience in managing a field team is a plus

Ability to work effectively both independently and as part of a team.

Ability to work to tight deadlines.

Self-motivated, goal oriented, flexible, and ability to work autonomously within a fast-paced environment.

Ability to prioritize work and perform multiple tasks simultaneously while adhering to deadlines.

Ability to deal with confidential data.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation — You want it, we have it:
**Annual bonus**: we work hard, and we know it. This yearly thank you is our way to fuel your dreams.

**Generous paid time away**: winding down is as important as creating the future of recreational products.

**Pension plan**: we want to make sure you’ll enjoy retirement; we’ve got you covered.

**Collective saving opportunities**: being part of BRP allows you to tap into the strength of our saving programs.

**Industry leading healthcare**: fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters.

**What about some feel good extras**:
**Flexible work schedule**: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you.

**Summer schedule**: time flies at BRP, so we hit pause to enjoy it.

**Holiday season shutdown**: between Christmas and New Year’s, we close our facilities and refill on good times.

**Educational resources**: you love what you do, and we get you resources to stay cutting-edge, so we all win together.

**Discount on BRP products**: what we build is amazing, freeing, revolutionary, and you're first in line for the experience.

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

LI-Hybrid

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