Volunteer Technology and Internal Operations

5 months ago

Toronto, Canada MCIS Language Solutions Full time

**About MCIS**: MCIS Language Solutions is a not-for-profit organization advocating for language access as a human right. We facilitate access to critical information and services by recruiting, training, and assigning language professionals. Using an innovative social enterprise model, MCIS provides services in over two hundred languages to more than 1,000 agencies, including Domestic Violence Court programs, Children’s Aid Societies, Public Health Centres, Legal Clinics, and Police Services in Ontario. MCIS reinvests its revenue into activism, free products and services, and industry innovation.

As the largest not-for-profit language service provider in North America, joining MCIS’ Technology and Operations Committee offers a unique opportunity to contribute to the development of a technology strategy aimed at maximizing social benefit.

The challenges you will help solve:
As a Technology and Internal Operations Committee member, you will help MCIS navigate the changing technological and societal environment. As technology becomes an ever-more-viable substitute, it is becoming more important to demonstrate the value of human interpretation to continue growing. Technology is also helping organizations deliver interpretation and translation services more effectively.

We are looking for individuals with some or all of the following qualifications:
**Information Technology and Operations Management**
- IT Operations
- IT Governance
- Project Management

**Business Solutions and Process Management**
- Business Solutions, Implementation, and Maintenance
- Business Process Management
- Quality Management Systems

**Data Science and Artificial Intelligence**
- Data Science
- Artificial Intelligence

Please submit a cover letter and resume to:
Chair, Technology and Internal Operations Committee

MCIS Language Solutions

**Position**: Committee Member, MCIS Technology and Internal Operations Committee

**Location**: Remote

**Commitment**: Part-time, Volunteer

The Committee has the responsibility to:

- Operate within its terms of reference.
- Serve in an advisory capacity to the Board.
- Set the Committee’s goals and objectives and assist the Executive Director and staff in developing the operational plan.
- Ensure that recommendations made to the Board of Directors are empirically sound and consider all relevant factors.

Individual Committee Members have a responsibility to:

- Work on tasks that fulfill the strategic objectives of the Board for the specific committee.
- Participate in a process that advises the Board on decisions related to the Committee’s expertise.
- Take on time-limited projects that assist Management in fulfilling its operational objectives.
- Be informed about the organization’s mission, services, policies, and programs.
- Keep up to date with developments in the organization’s field by seeking input from internal and external stakeholders.
- Adhere to all relevant MCIS policies, including conflict of interest and confidentiality policies.
- Assist the Board in fulfilling its fiduciary responsibilities related to the Committee’s duties.
- Attend all committee meetings, functions, and dedicated events such as the AGM, adhering to the Non-Director Attendance Policy.
- Review agenda, minutes, and supporting materials before committee meetings.
- Suggest nominees to the committees who can make significant contributions to the Board and the organization.
- Develop and maintain positive relations with Committee, Board, staff, and community members to enhance MCIS’s mission and promote its interests and well-being.

**Qualifications & Skills**:

- Ability to listen, analyze, think clearly and creatively, and collaborate well with people individually and in groups.
- Willingness to prepare for and attend committee meetings, ask questions, take responsibility, and follow through on assignments, contribute resources generously according to circumstances, and open doors in the community.
- Ability to evaluate oneself and develop skills if not already possessed, such as learning more about the organization’s substantive program area.
- Possess honesty, sensitivity to and tolerance of differing views, a friendly, responsive, and patient approach, community-building skills, personal integrity, a developed sense of values, and a sense of humor.
- Knowledge and skills in the Committee’s area of focus, including IT operations, business solutions implementation and maintenance, IT governance, project management, business process management, quality management systems and Artificial Intelligence.

**Benefits of Being a Committee Member**:

- Opportunity to contribute to the welfare of the community.
- Enrich your understanding of issues or societal needs related to language accessibility.
- Utilize and showcase your skill set outside of your regular working environment, adding balance to paid work.
- Learn how a non-profit organization is governed.
- Expand your skill set and enjoy

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