Specialized Enablement Coach

3 weeks ago


Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Specialized Enablement Coach

**What is the opportunity?**

**What will you do?**
- Champion practice management behaviors, acquisition activities; promote delivery of a coordinated client relationship/contact strategy involving the client relationship team and referrals to partners that deliver optimal client experience and business outcomes
- Collaborate with market leaders to identify opportunities in sales performance and provide prioritized and targeted support to enhance performance
- Provide diagnostic support on individual Private Banker execution effectiveness of key sales activities and, where required, coach and support action plans to enhance capabilities, effectiveness and productivity
- Collaborate with other national partners to identify client loyalty opportunities in business performance and provide prioritized and targeted coaching to enhance performance
- Promote delivery of professional client service standards
- Facilitate group training workshops
- Share best practices and feedback with regional leaders facilitating ongoing knowledge transfer across the business

**What do you need to succeed?**

**Must Have**
- Proven experience as a successful relationship manager preferably as a Private Banker
- Excellent presentation skills, written and oral communication ability and strong impact and influence competencies
- A growth mindset:

- always curious, always learning
- seek out experts to understand what makes them successful
- adopt new tools, enablers and new ways of working
- embrace change and see the possibilities
- Comfortable coaching to business development strategy and practice management as much as on technical pieces
- Can teach others, role play and adapt to individual learning styles
- Approaches all situations with the right balance to the client, employee, and shareholder
- Speaks up for the good of RBC
- Has professional maturity and is a strong collaborator
- Is a brand ambassador both for Private Banking and RBC

**What’s in it for you**?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-02-10-08:00

**Application Deadline**:
2023-02-13-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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