Credit Agent

1 month ago


Edmonton, Canada Groupe Touchette Inc. Full time

**Assigned Responsibilities**
- Communicate with customers, sales representatives, branches and customer service for payment tracking, account openings and credits to be applied to accounts on a regular basis;
- Take responsibility for assigned branches;
- Make collection and follow-up calls;
- Build good relationships with customers, branches and representatives;
- Analyze new customers and review existing customers;
- Order releases and booking order approvals according to the company’s internal policies and chart of approval;
- Be able to carry out line of credit approvals according to the company's internal policies;
- Resolve disputes, identify problems and follow up on payments with the various branches;
- Reconcile accounts and maintenance of customer accounts;
- Prepare documents for collection agencies and bad debts;
- Compose various reports;
- All other related tasks.

**Success Factors**
- Technical background: Your training as a credit officer and your 5 years or more of experience in accounts receivable and credit have provided you with all the knowledge you need to accomplish your tasks;
- IT expertise: You have a good knowledge of the Office suite, more precisely, of the Excel software;
- Time management: You have a remarkable ability to concentrate. You know how to organize your time to ensure that deadlines are met;
- Negotiation: Your negotiation skills have always enabled you to achieve your objectives;
- Interpersonal skills: Your interpersonal skills allow you to develop trusting relationships with your various business partners and easily obtain their collaboration. You are a resource person and can always be counted on;
- Collaborative: With a true team spirit, you foster collaboration with your colleagues to facilitate learning. You know how to build relationships with your internal and external clients and become a trusted business partner whose advice is greatly appreciated;
- Analytical skills: You know how to take a step back and analyse the situation in order to provide appropriate and beneficial solutions. You can analyze and process a large volume of information and are able to make a quick and informed decision;
- Experience: Knowledge of the distribution field is an asset.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Language**:

- Bilingual (English+French) (preferred)

Work Location: In person



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