Bilingual Debt Counsellor

3 weeks ago

Edmonton, Canada Total Credit Recovery Limited Full time

We’re looking for
- **French/English Bilingual 3rd Party Debt Collection Agents/Debt Counsellors.**

This is a
- **full-time, work from home position with a TCR provided computer.**

We are offering an
- **uncapped commission structure plus a base hourly wage above minimum wage**, plus ongoing training and opportunities for paid professional development. Base rate of pay is commensurate with experience.**S**
**hifts are expected to be between 8am-11pm (no overnights, no Sundays)**Ideally, you will possess strong communication skills, be computer savvy, and be confident in your ability to speak to debtors regarding payments.**In order to be eligible for employment, you must live in a reasonable commuting distance from a TCR office in order to pick up your equipment. (Toronto, Montreal, Vancouver, Edmonton)**

**Responsibilities**:

- Contact consumers via the telephone to arrange payments for past due accounts
- Assist clients by proposing solutions to address financial objectives such as, debt management
- Research and evaluate consumer’s financial status, credit and ability to repay the loan
- Complete initial trace work using online tools and account systems
- Follow regulations and guidelines as per provincial, federal legislation and client specific directives.
- Professionally and respectfully negotiate with consumer and explore money sources to determine best possible arrangement
- Complete credit and loan information
- Clearly and concisely document the details of each call
- Request statements on delinquent accounts and forward irreconcilable accounts for legal action
- Review and update credit and loan files
- Other duties as assigned

**Requirements**:

- Fluent in English and French
- Clear criminal background check
- Able to work evenings and/or weekends on a rotating basis
- Secure enclosed space to work from home in
- Reliable high-speed internet connection
- Cell phone compatible with DuoMobile App for 2FA
- Excellent communication skills
- Negotiation skills
- Drive and ability to meet targets
- Ability to stay calm
- Experience in a call centre environment also an asset

**About Us**
- Total Credit Recovery (TCR) is the largest Canadian-owned debt collection agency. With over 43 years in business, we represent some of the largest banks, credit cards, cell phone providers and government institutions. Our mission is to be the model of integrity, innovation and service delivery excellence in the Canadian receivables management industry.Currently, we hold 4 offices across Canada and over 300 active employees. TCR prioritizes regulatory compliance, audit, and controls. We have full biometric security systems, and are ISO 27001 and PCI-DSS 3 certified, and are a federally registered protected B-level facility.- Total Credit Recovery Limited is proud to be an equal opportunity employer._-
DebtCounsellor #DebtCollections #RecoveryAgent #CallCentreAgent #CallCentreRepresentative #Credit #Debt #Recovery #bilingual #french #bilingualagent

  • Intermediate Debt Counsellor- Work From Home in

    4 weeks ago

    Edmonton, Canada Total Credit Recovery Limited Full time

    **Position Overview** **If you have at least 1 year of prior collections experience, and you are professional, dynamic, hard working, and have excellent English verbal and written communication then we are looking for you! (And a little competitive doesn’t hurt either!)** **We are seeking individuals to work for TCR as a Debt Counsellor. In this...

  • Edmonton- 3rd Party Collection Agent/debt Counsellor

    2 weeks ago

    Edmonton, Canada Total Credit Recovery Limited Full time

    We’re looking for **Junior, Intermediate, and Senior 3rd Party Debt Collection Agents/ Debt Counsellors to work from the comfort of their home in the Toronto area.** Ideally, you will possess strong communication skills, be computer savvy, and be confident in your ability to speak to debtors regarding payments. Prior experience in collections is not...

  • Edmonton- 3rd Party Collection Agent/debt Counsellor

    4 weeks ago

    Edmonton, Canada Total Credit Recovery Limited Full time

    We’re looking for **J**unior, Intermediate, and Senior 3rd** Party Debt **Collection** Agents/ Debt Counsellors to work from the comfort of their home in the Edmonton area.** Ideally, you will possess strong communication skills, be computer savvy, and be confident in your ability to speak to debtors regarding payments. Prior experience in collections is...

  • Credit Counsellor

    2 weeks ago

    Edmonton, Alberta, Canada The Credit Counselling Society Full time

    Salary: Starting at $58,225What This Role Involves: As a Credit Counsellor, you are passionate about providing support, care, and guidance to clients who come to CCS seeking help with managing their finances. Specifically, you'll help them find a solution to resolve their debt, including overcoming barriers and supporting them in moving forward to achieve...

  • Credit Counsellor

    2 weeks ago

    Edmonton, Canada The Credit Counselling Society Full time

    Salary: Starting at $58,225What This Role Involves: As a Credit Counsellor, you are passionate about providing support, care, and guidance to clients who come to CCS seeking help with managing their finances. Specifically, you'll help them find a solution to resolve their debt, including overcoming barriers and supporting them in moving forward to achieve...

  • Credit Counsellor

    3 weeks ago

    Edmonton, Canada The Credit Counselling Society Full time

    **What This Role Involves**: As a Credit Counsellor, you are passionate about providing support, care, and guidance to clients who come to CCS seeking help with managing their finances. Specifically, you’ll help them find a solution to resolve their debt, including overcoming barriers and supporting them in moving forward to achieve their financial...

  • Credit Counsellor

    2 weeks ago

    Edmonton, Canada The Credit Counselling Society Full time

    **What This Role Involves**: As a Credit Counsellor, you are passionate about providing support, care, and guidance to clients who come to CCS seeking help with managing their finances. Specifically, you’ll help them find a solution to resolve their debt, including overcoming barriers and supporting them in moving forward to achieve their financial...

  • Bilingual Collections Agent

    1 week ago

    Edmonton, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Do you have outstanding organizational skills? **WELCOME HOME!** As a Collections Agent, you will work as a collector of client (Commercial / Individual) delinquencies for an assigned portfolio of The Brick Group products, in order to minimize the company’s exposure to loss. In this...

  • Bilingual Collections Agent

    2 weeks ago

    Edmonton, Alberta, Canada The Brick Full time

    Is this job for you?:Do you believe in putting the customer first?Do you have outstanding organizational skills?WELCOME HOMEAs a Collections Agent, you will work as a collector of client (Commercial / Individual) delinquencies for an assigned portfolio of The Brick Group products, in order to minimize the company's exposure to loss. In this role, you will...

  • Bilingual Part-time Representative, Customer Care

    2 weeks ago

    Edmonton, Canada Definity Financial Corporation Full time

    Job ID : 7187 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Part Time Location : Edmonton, Canada Posting Range : $33,200 - $57,400 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Bilingual Claims Assistant

    6 days ago

    Edmonton, Canada Definity Financial Corporation Full time

    Job ID : 6809 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Edmonton, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Bilingual Auto Claims, Customer Care Associate

    2 weeks ago

    Edmonton, Canada Definity Financial Corporation Full time

    Job ID : 6790 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Edmonton, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Bilingual Auto Claims, Customer Care Associate

    3 weeks ago

    Edmonton, Canada Definity Full time

    Job ID : 6431 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Edmonton, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Conseiller en Dette Bilingue

    3 weeks ago

    Edmonton, Canada Total Credit Recovery Limited Full time

    Nous recherchons des agents de recouvrement de créances/conseillers en dette bilingues français/anglais. Il s'agit d'un travail à temps plein à domicile avec un ordinateur fourni par TCR. Nous proposons une structure de commissions non plafonnée, un salaire horaire de base supérieur au salaire minimum, ainsi qu'une formation continue et des...

  • Counsellor, Camp

    4 weeks ago

    Edmonton, Canada Black Canadian Women in Action Society Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Student status**: - Full time enrollment - Work Term: Seasonal - Work Language: Bilingual - Hours: 40 hours per week

  • Collections Assessor

    4 weeks ago

    Edmonton, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 55201 Ministry: Treasury Board & Finance Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Ongoing Scope: Open Competition Closing Date: March 27, 2024 Classification: Administrative Support 5 **Salary**: $1,913.27 to $2,342.49 bi-weekly ($49,936-...

  • Supervisor Workplace Support Program

    3 weeks ago

    Edmonton, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...

  • Bilingual Auto Claims, Customer Care Associate

    2 weeks ago

    Edmonton, Alberta, Canada Definity Financial Corporation Full time

    JobID :6790Category : ClaimsBrand : DefinityRegular/Temporary : RegularFulltime/Parttime : Full TimeLocation : Edmonton, CanadaDefinity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871,...

  • Accounts Receivable Clerk

    2 weeks ago

    Edmonton, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Do you have outstanding organizational skills? As a Accounts Receivable Clerk, you will work directly with our commercial cliental, along with other individual accounts. In this role, you will focus on providing a positive experience to our clients while reaching a mutually agreed upon...

  • Camp Counsellor Assistant

    4 weeks ago

    Edmonton, Canada Black Canadian Women in Action Society Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Student status**: - Full time enrollment - Work Term: Seasonal - Work Language: Bilingual - Hours: 40 hours per week