Manager, Retail Services
3 weeks ago
**Date Posted**:08/17/2023
**Req ID**:33494
**Faculty/Division**: UofT Mississauga
**Department**: UTM: Hospitality and Ancillary Services
**Campus**: University of Toronto Mississauga (UTM)
**Description**:
Working largely independently as part of the senior departmental management team, and under the general direction of the Director, Operations and Administration, the incumbent is responsible for managing the day-to-day operations of the Hospitality & Ancillary Services department’s retail units, including vending services, The Print Shop, and campus mail services. The incumbent also assists with the operation and administration of the campus’s liquor license, and the administration and enforcement of the leases with bookstore and the bank machines on campus. The incumbent provides support to the senior departmental management team for the long-term planning, by making recommendations and implementing strategic plans determined by senior management. The incumbent coordinates the implementation and on-going oversight of the department’s sustainability initiatives. This position will support the review of existing operations and creation of a business plan that aligns with the strategic principles of the University of Toronto Mississauga.
The incumbent will also supervise the unit employees, and have managerial authority related to human resource management, assignment of work, as well as the hiring, performance management and professional development of all staff in this area.
**Minimum Qualifications**
**I. EDUCATION**:
University degree, preferably in business or hospitality, or equivalent combination of education and experience.
**II. EXPERIENCE**:
A minimum of 3-5 years’ management experience in the service industry, preferably in retail business sectors in operations management. Experience managing staff in a unionized environment and
experience managing multiple operational units. Experience implementing change and leading continuous improvement initiatives. Experience acting as first point of contact, or landlord, an
asset. Experience assisting with contract management and implementation an asset. Experiences developing and refining work processes and standard operating procedures an asset.
**III. SKILLS**:
Proficiency with Microsoft Office suite. Excellent interpersonal and oral and written communication skills. Excellent problem-solving skills. Good conflict resolution skills.
**V. OTHER**:
Working knowledge of Smart Serve training, protocols and guidelines. Ability to manage conflicting and competing priorities and deadlines. Ability to provide excellent customer service and to resolve
issues with customers in a timely manner. Ability to work both independently and with teams. knowledge of AGCO guidelines governing the safe service of alcohol, preferably in the context of a
post-secondary environment, an asset. Familiarity with the equipment used by staff within the operation an asset.
**Closing Date**:08/30/2023,11:59PM ET
**Employee Group**: Salaried
**Appointment Type**: Budget - Continuing
**Schedule**:
**Pay Scale Group & Hiring Zone**:PM 2 - Hiring Zone: $73,829 - $86,132 - Broadband Salary Range: $73,829 - $123,046
**Job Category**: Administrative / Managerial
-
Retail Analyst
6 days ago
Mississauga, Canada OSL Retail Services Inc Full timeOverview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...
-
Retail Experience and In-store Merchandising
4 weeks ago
Mississauga, Canada OSL Retail Services Inc Full timeOverview: Samsung and OSL have partnered to drive focused growth across Canada in a variety of avenues. We’re looking for a **Specialist, Retail Experience and In-Store Merchandising **to join our team in support of our vision to take experiential retail to the next level. It’s an exciting time to be at OSL Retail Services, working for a people focused...
-
Fashion Retail Visual Merchandiser
4 weeks ago
Mississauga, Canada POWERHOUSE RETAIL SERVICES Full timeDo you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Retail** **Visual Merchandiser**' in the **Mississauga, ON **and surrounding areas to join our team of national visual merchandisers to complete service calls in Mark's Work...
-
Levi’s Retail Visual Merchandiser
4 weeks ago
Mississauga, Canada POWERHOUSE RETAIL SERVICES Full timeDo you have a flair for merchandising? Have worked retail in the past but looking for a change? We are currently recruiting for an independent contractor to fill the role of ‘**Levi’s** **Retail** **Visual Merchandiser**' in **Mississauga, ON **and surrounding areas to join our team of national visual merchandisers to complete service calls in Mark's...
-
Retail Merchandiser
6 days ago
Mississauga, Canada Match Retail Full timeOverview: **Match Retail is looking to grow its Merchandising Team!** As a provider of essential services in Canada, Match Retail supports major retailers and brands by assisting with innovation launches - visiting retailers to update their sections and make way for new products. Working on programs for our long-term clients such as Shoppers Drug Mart,...
-
Client Account Manager
14 hours ago
Mississauga, Canada Premium Retail Services Full timeAs a Client Account Manager in a 3PL Retail Marketing and Merchandising company representing one of the largest tech companies in the world, you'll be accountable for ensuring the client's needs are well prepared for and being met along with project management KPIs. You'll serve as the direct contact to assigned client(s) and be responsible for communicating...
-
Client Account Manager
7 days ago
Mississauga, Canada Premium Retail Services Full timeAs a Client Account Manager in a 3PL Retail Marketing and Merchandising company representing one of the largest tech companies in the world, you'll be accountable for ensuring the client's needs are well prepared for and being met along with project management KPIs. You'll serve as the direct contact to assigned client(s) and be responsible for communicating...
-
Client Account Manager
7 days ago
Mississauga, Canada Premium Retail Services Full timeAs a Client Account Manager in a 3PL Retail Marketing and Merchandising company representing one of the largest tech companies in the world, you'll be accountable for ensuring the client's needs are well prepared for and being met along with project management KPIs. You'll serve as the direct contact to assigned client(s) and be responsible for communicating...
-
Client Account Manager
7 days ago
Mississauga, Canada Premium Retail Services Full timeAs a Client Account Manager in a 3PL Retail Marketing and Merchandising company representing one of the largest tech companies in the world, you'll be accountable for ensuring the client's needs are well prepared for and being met along with project management KPIs. You'll serve as the direct contact to assigned client(s) and be responsible for communicating...
-
Client Account Manager
1 week ago
Mississauga, Canada Premium Retail Services Full timeClient Account Manager General Information Company: PRE-CA Location: Mississauga, Ontario, L4W 5N5 Ref #: M52710 Function: Corporate Employment Duration: Full-time Benefits: Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, and vacation for full-time...
-
Manager, Mobile Experience
6 days ago
Mississauga, Canada OSL Retail Services Inc Full timeOverview: **Samsung and OSL have partnered to drive focused growth across Canada in a variety of avenues.** We’re looking for a **Manager, Mobile Experience (MX), **to join our team in support of our vision to take experiential retail to the next level. It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at...
-
Client Account Manager
7 days ago
Mississauga, ON, Canada Premium Retail Services Full timeAs a Client Account Manager in a 3PL Retail Marketing and Merchandising company representing one of the largest tech companies in the world, you'll be accountable for ensuring the client's needs are well prepared for and being met along with project management KPIs. You'll serve as the direct contact to assigned client(s) and be responsible for...
-
National Account Manager
2 weeks ago
Mississauga, Canada OSL Retail Services Full timeOverview It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitment to our clients, customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees...
-
Trade Execution and Account Manager
2 weeks ago
Mississauga, Canada OSL Retail Services Full timeOverview It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitment to our clients, customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees...
-
National Account Manager
3 days ago
Mississauga, Canada Match Retail Full timeOverview: Reporting to: Director Client Services **Job Type**: Permanent/Full-Time Location: Ontario **About Match**: Match Retail is a leading sale, merchandising and branded retail agency working for major brands across North America. Inspired by an endless desire to help transform brands so they can be retail ready, Match Retail works with tier one...
-
Finance Manager
6 days ago
Mississauga, Canada OSL Retail Services Inc Full timeOverview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...
-
Manager, Retail Services
4 weeks ago
Mississauga, Canada University of Toronto Full time**Date Posted**:07/12/2023 **Req ID**: 32728 **Faculty/Division**: UofT Mississauga **Department**: UTM: Hospitality and Ancillary Services **Campus**: University of Toronto Mississauga (UTM) **Description**: Working largely independently as part of the senior departmental management team, and under the general direction of the Director, Operations and...
-
Trade Execution
6 days ago
Mississauga, Canada OSL Retail Services Inc Full timeOverview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitment to our clients, customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that...
-
Nespresso Field Manager
4 weeks ago
Mississauga, Canada Premium Retail Services Full timeAs a Nespresso Field Manager, you'll lead a team of Marketing and Training Representatives that are responsible for driving sales, increasing category share and brand awareness.What’s in it for you? Represent one of the largest consumer brands in the world, Nespresso. Flexibility with a hybrid position. Because life happens. A competitive salary with a...
-
Nespresso Field Manager
14 hours ago
Mississauga, Canada Premium Retail Services Full timeAs a Nespresso Field Manager, you'll lead a team of Marketing and Training Representatives that are responsible for driving sales, increasing category share and brand awareness.What’s in it for you? Represent one of the largest consumer brands in the world, Nespresso. Flexibility with a hybrid position. Because life happens. A competitive salary with a...
