Retail Experience and In-store Merchandising

2 weeks ago

Mississauga, Canada OSL Retail Services Inc Full time

Overview:
Samsung and OSL have partnered to drive focused growth across Canada in a variety of avenues. We’re looking for a **Specialist, Retail Experience and In-Store Merchandising **to join our team in support of our vision to take experiential retail to the next level.

It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. We’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

**The Position**:
The
**Specialist, Retail Experience & In-Store Merchandising,** in conjunction with the Manager of Retail Experience, will be responsible for developing and executing yearly merchandising plans for Samsung’s Consumer Electronics business across Canada. The primary focus of the services will be merchandising support, retail project management, and fixture development and execution.

**About the Role**:
Retail Project Management - 60%
- Assist merchandising lead with the development of yearly strategies to gain alignment from Samsung’s leadership group
- Collaborate with 3rd party vendors to create retail experience solutions that align with Samsung’s divisional goals & objectives.
- Create and present design proposals to both internal and external stakeholders for approval
- Facilitate end-to-end project management for retail projects (IE. Shop-in-Shop build
- Collaborate with relevant Samsung departments (including marketing and product team) to deliver a consistent brand and product message for all shops, fixtures, displays and POP
- Coordinate with Samsung account teams as project owner to deliver seamless execution within their channel
- Collaborate with Field Marketing team leads to share launch plans and ensure understanding of merchandising solutions

Financial Management - 20%
- Prepare project quote requests & submit plan proposals (PPs) to Samsung’s system
- Collaborate with BQMS Finance team to facilitate bidding of projects
- Assist lead with monthly budget forecasting and accruals

Merchandising Support - 20%
- Support retail experience leads in managing maintenance programs/open tickets.
- Monitor, evaluate compliance and completion rates and collaborate with FMR analyst teams to close out open tickets
- Assist retail experience leads in validating installation compliance for project rollouts
- Act as a liaison with vendor partners to rectify issues/challenges
- Maintain display asset tracker/database

**Who we’re looking for**:

- Post-secondary education from a recognized college or university required
- 5+ years in a fast-paced retail environment with merchandising knowledge
- Strong leader and communicator with an unwavering devotion to create an outstanding customer experience
- Proven business acumen and project management skills
- Intermediate or Advanced MS Office, Excel, PowerPoint
- Consumer Electronics market familiarity in Canada

**What’s in it for you**:

- Competitive base salary plus bonuses and other perks
- Generous bonus structure
- Vacation plus additional flex days
- Comprehensive benefits
- Training and development opportunities to grow your career
- Working within one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

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