Manager, Mobile Experience

3 weeks ago

Mississauga, Canada OSL Retail Services Inc Full time

Overview:
**Samsung and OSL have partnered to drive focused growth across Canada in a variety of avenues.** We’re looking for a **Manager, Mobile Experience (MX), **to join our team in support of our vision to take experiential retail to the next level.

It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. We’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

**The Position**:
The **Manager, Mobile (MX) Retail Experience - Consumer Electronics**, in conjunction with the Director of Retail Experience, will be responsible for developing and executing the in-store visual merchandising strategy for both **of Samsung’s Mobile Experience (MX) division.**

The Manager (MX) Retail Experience will be responsible for developing and executing Samsung’s visual merchandising strategy and in-store launch plans to support new product introductions that happen throughout the year. This position plays a critical part in Samsung’s go-to-market planning process to ensure that launch day retail readiness KPI’s are achieved.

In addition to supporting new product launches, this individual will also drive the development & execution of strategic channel investments and special projects within our Samsung Experience Stores (IE. Shop-in-shop, table display/fixture, fixture retrofits/refresh, POP signage) and be the main point of contact within the organization regarding device demo retail modes, and retail security solutions.

**Retail Project Management: 70%**
- Lead the development, execution, and management of all Samsung branded owned/managed fixtures in Canada to support new product launches.
- Lead channel specific retail investments from design concept to execution in-store (Shop-in-shops, display fixtures)
- Main point of contact to manage product demo device/mock deployment for launch and PIC to manage questions/inquiries on national display coverage, YoY Benchmarking and launch reporting.
- Collaborate with marcom to develop an integrated communication plan to deliver a consistent brand and product message for all shops, fixtures, displays and POP
- Brief and direct agencies & vendors of record to create merchandising POP & display refreshes
- Liaise with HQ and/or NAHQ to source/acquire retail merchandising materials/assets
- Serve as primary contact with our national retail and carrier partners in relation to retail merchandising
- Work with Field Marketing Team to share launch plans and ensure understanding of merchandising solutions
- Review execution results to ensure deficiencies are remedied quickly and ROI targets are achieved

**Financial Management: 30%**
- Estimate scope of work, prepares project budgets (RFQ), create planned proposals (PP), execution orders (EO) and the procurement requirements through BQMS of vendor selection, bid/quote review, contract management and purchase order issue
- Manage monthly budget forecasting and cheque book accruals

**Who we’re looking for**:

- Bachelor’s Degree, preferably in Business from an accredited college or university
- 5+ years of experience in retail
- Proven record of managing multi-million-dollar retail projects with full budget accountability
- Working knowledge of the consumer electronics industry
- Ability to develop and deliver compelling presentations using a variety of methods

**What’s in it for you**:

- Competitive base salary plus bonuses and other perks
- Generous bonus structure
- Vacation plus additional flex days
- Comprehensive benefits
- Training and development opportunities to grow your career
- Working within one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

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