Manager, Communications

8 months ago

Hamilton, Canada Mohawk Students' Association Full time

WHAT WE STAND FOR

The Mohawk Students’ Association exists to ensure all Mohawk Students achieve personal success in their college experience and beyond. We empower Mohawk Students to create a community they can lean on for positive experiences, relevant supports, a listening ear, and a strong voice so they can achieve personal success in their college experience and beyond.

Led by the Executive Director and an elected Student Board of Directors (BOD), we are a Non-Profit Organization that supports students through our Areas of Focus:

- Advocacy & Leadership
- Engagement & Support
- Sustainability & Operations

While we are a separate organization from Mohawk College, we work collaboratively with the college to reach our goals.

OUR VALUES

**Student Driven**:
We are passionate about Mohawk Students and all our efforts are devoted to enhancing their experiences.

**In This Together**:
Collaboration built on trust across the Mohawk community is essential to ensure every student interaction matters.

**Believe it’s Possible**:
Fueled by outcomes and insight, we strive to find solutions for how we can meet the evolving needs of students.

**Foster Belonging**:
We connect the Mohawk Community to ensure everyone feels invited, welcomed, and included as their authentic self.

**Storytelling**:
We strive to tell, share, and learn from stories in meaningful ways.

MSA VISION

All Mohawk Students achieve personal success in their college experience and beyond.

MSA MISSION

We empower Mohawk Students to create a community they can lean on for positive experiences, relevant supports, a listening ear, and a strong voice.

MY MSA TEAM

We live our values to ensure we achieve our **Student Driven** Vision and Mission. **In This Together**, we collaborate in transformative ways within and beyond our departments, helping wherever we are needed. We **Believe it’s Possible** by focusing on outcomes rather than outputs. We prioritize **Foster Belonging**, where all staff members feel purposeful and supported as their authentic selves. And we share and learn through the power of **Storytelling**.

MY COMMUNICATIONS & ENGAGEMENT TEAM

The MSA Communications & Engagement Team is a department within the Student Experience Team (Communications, Events and Communities, and Student Services) that handles the core communication and student engagement execution at the MSA. The team values creative diversity, and all members are encouraged to bring new ideas and their own creative passions to the table.

WHAT YOU DO

**Primary Accountabilities**:

- Drives the creative communication and membership engagement strategies, in order to influence student behaviors, in a way that:

- Informs - students are aware of the MSA, what we have to offer and how to get involved;
- Invites - students are invited to participate in MSA opportunities in meaningful ways that leads them to attend our offerings; and
- Inspires - students are co-creators of their own experience and become MSA ambassadors.
- Acts as an active leader in the Student Experience team, focusing on strong collaboration between departments and other areas within the MSA.
- Leads a team of full-time and student staff with a focus on mentoring, supporting and leadership development.
- Drives the organizational communication needs with a focus on a positive public image and the dissemination of information both internally and externally.

HOW YOU DO IT

**Responsibilities**

**Leadership**
- Provides employees with ongoing mentoring, feedback and development to achieve personal and team successes.
- Fosters and promotes a collaborative and harmonious working environment which will be conducive to maximum employee morale, productivity and efficiency.
- As part of the Senior Leadership Team (SLT) provides mentoring and guidance to the elected Board of Directors.
- Participates and actively engages in MSA committees.
- Ensures value-based communication and engagement opportunities that align to the student life-cycle.
- Effectively communicates with internal and external partners and stakeholders to establish and nurture strong relationships.

**Communication & Engagement**
- Leads the design, development and implementation of communication and engagement campaigns focussed on all MSA areas and multiple campuses, utilizing diverse channels including print, digital, social media, web, and digital signage.
- Drives the focus and development of Organizational Communication pieces (i.e., Annual Report, internal newsletters, Strategic Plan reports, etc.) including writing and design, in collaboration with other MSA departments.
- Prioritizes workload with an organizational-wide focus by pro-actively meeting with each area and understanding the SET and other calendars, to determine communications and engagement needs and desired outcomes.
- Develops and implements a social media strategy to engage students through the MSA’s social media platforms as well as supporting social media ac

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