Communications Manager

4 weeks ago

Hamilton, Canada McMaster University Full time

Are you interested in helping to create a Brighter World? Join the Communications team at McMaster University as a Manager, Communications - Human Resources. This is an opportunity to develop and implement a strategic communications plan that shares the stories of McMaster employees and helps to ensure that the University’s employee community is well-informed and aware of how HR supports McMaster’s success. We are looking for an experienced content creator who enjoys generating new, engaging ideas in a dynamic team environment. The position is part of a network of communications roles that are embedded in Faculties and units across McMaster University as part of the Communications. Marketing and Public Affairs unit.

Communications, Marketing and Public Affairs (CMPA) is responsible for McMaster’s communications (including, media relations, issues management, internal communications, neighbourhood relations), marketing and branding, and public affairs with all three levels of government. It is a dynamic team of professionals who support each other’s success and development.

The Human Resources Services team enables the delivery of comprehensie HR programs and services in collaboration with leaders and HR practitioners aross our community. We cultivate a community in which every employee’s experience is that of acceptance, inclusion, belonging, and meaningful connection with the University’s mission and institutional priorities. We do this through: Championing University People and Culture; Collaborating with our University and Community Partners; Advancing Service Delivery and Operational Excellence; Promoting Learning, Development and a Growth Mindset. Ongoing communications and community engagement are critical tothe success of our HR programs and initiatives.

McMaster University fuels curiosity, inquiry, and discovery. Every day, we push the boundaries of knowledge through our world-class, interdisciplinary research and our ground-breaking approaches to teaching and learning. Our students, researchers and staff are among the best and brightest

The Manager will report into the Associate Vice President, Communications Marketing and Public Affairs, and will work closely with the Assistant-Vice President and Chief Human Resources Officer (CHRO), Human Resources. Developing a strong working relationship with these leaders is important component of the role.The incumbent will work in collaboration with leaders across CMPA and HR across the CMPA team (e.g. marketing, branding, communications), across the HR portfolio, as well as leaders and employees from across the University.

**Accountabilities**

This role provides a leadership role in the development, implementation and management of the Human Resources communications programs and initiatives and acts as a liaison and connector with other University communication staff

Works closely with the AVP and CHRO, HR in developing communication strategies to enhance and support priorities under that portfolio

Responsible for the development of a strategic communications plan for Human Resources that will include the programs to facilitate increased understanding of McMaster and the AVP and CHRO’s goals, objectives, and successes by increasing profile in key internal and external audiences

Develops and manages a comprehensive and proactive communications program with an emphasis on storytelling and reputation development.

Finds creative ways for HR that help showcase advancement of the HR strategy and employment brand

Be an active member of the Communications network across the University.

In partnership with Communications, Marketing and Public Affairs, this role is responsible for relationship development with the University’s key audiences and partners such as faculty, staff, students, media, alumni, supporters, government and the community

Oversee digital communications, website development and content, social media and emerging digital opportunities

Manages and prepares a variety of internal communications including, generation of story ideas, promoting employees’ success and accomplishments, media, marketing and other key targets

Provides leadership in the implementation of the University’s branding and marketing strategy within the Human Resources and works collaboratively to support HR’s marketing related objectives

Acts as a University spokesperson, as required

Creates, implements and evaluates the effectiveness of all related projects

Identifies and develops proactive opportunities for senior leaders to maximize effective communication

**Qualifications**:
**Education**:
University degree in Communications or a related field.

A Master’s degree, or specialist certification is an asset

**Experience**:
5 + years progressive experience in communications, public relations, or a similar position; experience in a complex post-secondary or public sector environment considered an asset. Experience executing communication ini

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