Community Services Manager

2 weeks ago


Hamilton, Canada Thrive Group Full time

We are currently hiring **1 Community Services Manager** to join our Community Services Teams in the Hamilton and Burlington area. AbleLiving Services and Capability Support Services are a part of the Thrive Group. We are a not-for-profit organization that provides services funded through Ontario Health.

**Interested in bringing your talent to our team? Here is what we offer**:

- Healthcare of Ontario Pension Plan (HOOPP)
- Competitive wages
- Health benefits
- Paid vacation
- Ongoing opportunities for education, training, development and growth
- Tuition reimbursement opportunities
- Employee Assistance Program

Thrive Group is also excited to say that we are certified as one of **Canada's Great Places to Work®** as well as:

- **Named on the Best Employers in Ontario list (2023)**:

- **Named on the Best Workplaces for Giving Back list (2023)**

**Position Summary**:
This position is responsible for managing all aspects of programs and services within assigned portfolio(s) and location(s); developing, monitoring and evaluating client services and implementing strategies for continuous improvement. Assists with the design and implementation of best-practice, client-responsive programs and services and ensuring established service targets are being met. Assists in the establishment and maintenance of community partnerships. Providing supervision and support to supervisory staff the position ensures excellence in client service provision; oversees and manages the selection, recruitment, training and performance of all staff within scope of responsibility.

This position includes variable hours as per the needs of the community programs.

**Requirements**:

- Bachelor’s degree preferred, with a minimum of 7 years’ experience in a leadership position; within a non-profit, social service or health care environment are requirements for this position.
- Previous experience working with people with disabilities and/or seniors within a 24/7 environment preferred.
- Prior knowledge of the Ontario Health Care system; Ministry of Health and Long Term Care (MHLTC); Accessibility for Ontarians with Disabilities Act (AODA); Occupational Health and Safety Act (OHSA) and Employment Standards Act are advantageous.
- Must have the ability to act as a role model and influence others; foster effective team work; and lead by example.
- Previous experience with development and submission of proposals to potential funding bodies and in the start-up of new programs and services desirable.
- Must be proficient in Microsoft Suite and data base management and have solid analytical; verbal and written communication skills; and report writing skills.
- A demonstrated ability to deal with a diverse range of people is essential. Must be able to give and take direction and build strong relationships with clients, employees, family members and the general public.
- Superior problem-solving skills and ability to multi-task effectively are essential.
- Must be proficient in English (both verbally and in writing); possess a valid driving license; and reliable vehicle.

**Job Type**:Permanent, full-time. This position is 40 hours per week.

**Deadline to Apply: Tuesday February 13, 2024 at 11:59pm**

**_ As a condition of employment, you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date._



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