Receptionist/administrative Assistant

3 months ago

Fredericton, Canada Fredericton Mitsubishi Full time

**Who We Are**

This position is at _Fredericton Mitsubishi_, which is part of Shift Auto Group. Shift Auto Group consists of Fredericton Mitsubishi, Volvo Cars New Brunswick, Grand Falls Hyundai, Miramichi Kia, 5 ReCar locations, 2 St Croix Auto locations, Velocity Autobody and 9 Wonder Auto locations across NB and NS. At Shift Auto Group, we have experienced RAPID growth over the last several years and are now offering an exciting opportunity for a First Impressions role

The key cog in our dealership is our First Impressions. Many companies would call this position Reception or Administrative Assistant, but we feel that this is a very important position within Mitsubishi, and we don't believe that these titles properly explain the importance of the position.

In this role, the First Impressions will:
- Ensure every guest, regardless of whether live, via telephone, or digitally, has an exceptional experience.- Answer all inbound telephone calls, being the first point of contact for these telephone guests.- Manage all the keys for the dealership, ensuring proper key management policies are followed and completing regular key audits.- Managing the proper collection of accurate location guest traffic, using our Customer Relationship Management (CRM) system.- Manage all the administrative duties for the branch. This includes, but isn't limited to: managing gas purchase orders and reconciling the monthly fuel bill, opening all mail, organizing all documentation and files as required, and coordinating with all sub-contractors like building cleaners.- Daily ensuring that the cleanliness and appearance of the branch meet our high standards.
- All other administrative and support duties as instructed by the Branch Manager.

**Requirements**:

- Organized
- Honest and Reliable
- Good knowledge of all Microsoft Office software
- Exceptional Personality
- Previous office and/or customer-facing service experience would be a definite asset
- Bilingual: French & English would be considered an asset

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