Customer Development Manager
3 months ago
**Job Description**:
As a Customer Development Manager, we empower you to cultivate a long-term partnership with your customer by continuously proposing solutions and plans that are mutually beneficial. Focused on key national account customers, like Walmart & Loblaw, you’ll develop a keen understanding of your product categories & channels and work cross-functionally with top General Mills leaders to net the results necessary for success. We don’t just offer a job; we offer a career with varying assignments and great development opportunities that nurture & grow our leaders of tomorrow.
**ACCOUNTABILITIES**:
1. Delivers Volume, RNS, Trade, Profit, Share & Competing Effectively Commitments
- Develop and execute collaborative customer business plans that deliver RNS & profitability targets.
- Identifies customer-specific strategic initiative opportunities, leveraging analytics and financial acumen to operationalize both internally and externally.
- Achieve listing and distribution targets for all General Mills new products.
2. Plans both Externally & Internally
- Works closely with Internal and External partners to understand & educate on customer strategies, priorities, tactics, and policies.
- Aligns analytics, customer strategy and trade strategies to build an annual merchandising plan for their customers/categories.
- Builds annual JBP plans with the customer and multi-year outlook focused against hitting sales and customer profit metrics.
- Understands portfolio & brand strategies, how they impact the customer and ultimately the consumer. Provides input/feedback on current/future trade strategies.
3. Manages from Sell-In to Execution
- Lead event execution from initial opportunity through to final event (participating items, consumer/customer offer, merchandising, flyer, POS execution, display confirmation, retail feedback)
- Completes requirements for assigned account(s) i.e., deal sheets, promotional executions, customer presentation decks and associated trade clearing.
- Advocates for their customer to achieve best-in-class execution of 4 P’s.
- Establishes and communicates retail sales team objectives & priorities
4. Demonstrates unquestionable integrity by:
- Adhering to all company policies and procedures
- Building trust at all levels
**QUALIFICATIONS**:
- Bachelor’s Degree, preferably in Business
- 3+ years Key Account Management experience in Consumer-Packaged Goods
- Ability to operate independently and with a strong sense of initiative, resilience, and perseverance
- Proven leadership skills and a desire to influence and deliver timely results
- Valid Driver’s License
**CONSIDERATIONS**:
This hybrid role is based in Mississauga, Ontario and is not relocation or remote eligible.
Company Overview:
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.
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