Customer Business Development Manager

5 months ago

Mississauga, Canada Maple Leaf Foods Full time

**The Opportunity**: The Costco Customer Business Development Manager is a vital part of the Costco Customer Business Team. In this role, you will be responsible for developing and strengthening customer relationships, managing, and growing both MLF and Costco by bringing innovative ideas and expertise to the customer.

This is an exciting entrepreneurial role where you will have the opportunity to work with one of the fastest growing retailers in the Canadian market. Costco has a unique retail strategy, which provides the tremendous opportunity to work on customer specific initiatives and gain valuable experience working closely with both the customer and MLF’s cross functional teams to execute new and innovative opportunities.

**Snapshot of a Day-in-the-Life**:

- Understand Costco’s unique strategy and build strong relationships with Costco Buyers to exceed their expectations and create customer and member value
- Lead the complete sales process through new innovation launches, negotiation, forecasting, trade fund management, gap closing, and business reviews.
- Develop and execute plans to deliver annual volume and gross profit and targets
- Identify new items to sell to Costco based on consumer, market and customer insight
- Build item presentations that include pricing, retail slopes, product specifications, samples, consumer and market trends
- Work diligently with customer and cross functional teams to create and launch new items to grow our mutual businesses
- Some overnight travel is required between Mississauga, Vancouver and Ottawa

**What You’ll Bring**:

- 5-7 years of retail food industry or consumer packaged goods sales experience
- University Degree - Business education preferred
- Strong commercial sense and industry knowledge
- Exceptional interpersonal, communication and presentation skills
- Self-management and organizational skills
- Creative thinking, analytical and problem-solving skills
- Ability to work independently as well as part of a team
- Ability to “think on one’s feet” and make decisions independently in a fast-paced environment
- Focused on value-added selling
- Leadership and emotional maturity
- Valid driver’s license
- Proficient computer skills
- Category Management expertise
- Strong Negotiation skills

**What We Offer at Maple Leaf Foods**:

- Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
- An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
- A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
- Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
- Defined Contribution Pension Plan with company matching that starts on your first day of employment.
- Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
- Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
- Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

**About Us**: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth.
- We are carbon neutral.
- We are one of the only food companies in Canada to set science-based targets.
- We aim to reduce our environmental footprint by 50% by 2025.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.
**A diverse and inclusive work environment**: Championing diversity and inclusion is a critic

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