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Scheduler

4 months ago

Newmarket, Canada Netversity Solutions Full time

Netversity Solutions Inc. Is a privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

Netversity is currently recruiting a Scheduler to join our customer team in Newmarket Ontario. With strong leadership and a customer service focus, as a Scheduler you will ensure consistent, on time execution and top-quality outcomes for all projects. You will be held accountable for managing customer satisfaction, meeting budget, project planning, monitoring and documentation of all projects. If you are driven to make a difference, relentlessly curious and collaborative at the core, we would love to talk to you. Join us and help us make a difference.

**Position Function**:

- Coordinates the appropriate use of resources (manage delivery cycles, technicians, or consultants) to track project stages and ensure any roadblocks to completion
- When necessary, prepare and deliver quotes to clients that include comprehensive overview of labour, materials, and expense estimates.
- Complete sales cycle by working interdepartmentally to ensure that invoicing is accurate and timely.
- Develop and maintain project plans for your portfolio including scope statements, schedules, communication plans, goals and milestones, deliverables, and deadlines.
- Facilitate and ensure a steady flow of communication to and from team members, stakeholders, internal clients, steering committee, updating them on the projects' progress following the governance established.
- Ensure completed projects are fully documented and implementation is in compliance with specifications.

**Position Requirements**:

- Post-secondary education.
- A minimum of 1-2 years on industry experience (Scheduling)
- Previous experience within the Data Communications Industry preferred.
- Experience with resource scheduling and tracking.
- Ability to manage multiple projects simultaneously
- Proven ability to build relationships with team members and stakeholders.
- Exceptional communication, relationship building, and organizational skills required to excel in a fast-paced environment.
- Proficiency with MS-Office and the ability to learn new software programs.
- Ability to understand different technology deliverables and meet SLA timelines
- Flexible, team player; and
- Ability to build and maintain an installation schedule from receipt of a ticket or work order to completion of client deliverable and sign offWe offer a comprehensive compensation and benefits package including an employer supported wellness plan, health, dental and life insurance coverage, company paid training and career development.

**Equity Statement**

Consistent with our commitments to equality and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish, and diversity is prized. Netversity is committed to providing accommodation throughout the interview and employment process. If you require accommodation, the hiring manager and the human resources contact will work with you to meet your needs.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- NEWMARKET, ON: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in NEWMARKET, ON

Expected start date: 2023-01-30