Supervisor, help desk

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. - Activities include recognition, research, isolation, resolution, and follow-up. - Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. - May...

**Job Posting**:IT Help Desk **Hours**:35 hours per week **Duration**:8 weeks **Remuneration**:$16.55 per hour **About the Organization**: - The Mennonite New Life Centre (MNLCT) is a vibrant, multi-cultural settlement agency for newcomers to Canada. The Centre provides a variety of settlement services, including information/orientation, language...

At RATESDOTCA Group Ltd., our mission is to help Canadians make better insurance and money decisions. We are Canada’s largest digital acquisition platform for insurance and money. Our family of search and compare websites attracts over 10 million Canadians every year. We are looking to hire a Help Desk Intern. This is an excellent opportunity for students...

We are seeking a Help Desk Technician to join our dynamic IT team . The ideal candidate will be responsible for providing technical assistance and support to our employees and customers. This role requires excellent communication skills, problem-solving abilities, and a passion for technology.Responsibilities:Respond to help desk tickets and provide timely...

Must Haves: **- Fluent English/French - Mandatory (no exceptions) -** - 1-2 Years Customer Service Experience - 1-3 years of browser troubleshooting practices - Knowledge of computer software, such as configuration management software, desktop communications software, operating system software. Nice to Have - Previous Help Desk or Contact Center...

**Posting 23-40** **Service Desk Supervisor** **Information Technology Unit, Corporate Services** **_ Permanent Position; Category 5_**: **_ Hiring Range _**_- $92,451-$114,674_**: - Salary Range - $92,451-$136,896_ The Service Desk Supervisor’s role is to oversee the Service Desk team and ensure that end users receive the appropriate assistance. This...

As a public accounting firm, Crowe Soberman LLP is committed to going beyond tax returns and financial statements. With a focus on relationships, we provide exceptional professional service and trusted advice designed to meet the special and on-going needs of our clients. Today, we are ranked as one of the premier chartered accounting firms in Canada. We...

The IT department currently has an opportunity for a **HELP DESK TECHNICIAN** FULL TIME Non-Union| 70 Hours Bi-Weekly| Days Shift As the IT Help Desk Technician, you will play a crucial role in providing technical assistance and support to end-users, ensuring smooth operations and resolving various hardware, software, and network related issues. Please...

**Why join our team?** - Hybrid work opportunity (50% remote work available for this position) - Participation in one of Canada’s Top Ten public sector pension plans, HOOPP, offering a defined benefit plan with Holland Bloorview contributing $1.26 for every dollar contributed by employee. - Competitive benefits package including 3 weeks’ paid vacation to...

IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service Provider, MSP or...

IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service Provider, MSP or...

What You Will Do: - Reporting to the IT Director, the Help Desk Associate is responsible for providing a high level of IT service and support for the Company's employees, coordinate the IT helpdesk for internal users ( IT support) within the organization, and to ensure that the role is in compliance with the Company's high standards of performance for...

**What You Will Do**: Reporting to the IT Director, the Help Desk Associate is responsible for providing a high level of IT service and support for the Company's employees, coordinate the IT helpdesk for internal users ( IT support) within the organization, and to ensure that the role is in compliance with the Company's high standards of performance for...

Bilingual Technical Help Desk Specialist (FR/ENG) Typical Day in Role: - Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level - Troubleshooting customer concerns over inbound phone calls - Enter commands and observe system functioning to verify correct operations and detect...

Bilingual Technical Help Desk Specialist (FR/ENG) Typical Day in Role: - Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level - Troubleshooting customer concerns over inbound phone calls - Enter commands and observe system functioning to verify correct operations and detect...

Bilingual Technical Help Desk Specialist (FR/ENG) Typical Day in Role: - Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level - Troubleshooting customer concerns over inbound phone calls - Enter commands and observe system functioning to verify correct operations and detect...

We're in search of bilingual IT Help Desk Analysts to join our team! This position is remote work-from-home. **Role and Responsibilities include**: - Receive incoming calls - Log in calls into ITSM system - Perform diagnostic and basic troubleshooting procedures - Assign incidents to appropriate support groups - Able to follow-up on incidents until...

**Help Desk Training Support Specialist** **Contract - 14 Months** On-Site - The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak...

Helpdesk / Technical Support Location: Scarborough, ON - Hybrid - 2 weeks training onsite – 2 days onsite per month Contract Length: 12 Months with possibility of extension. We at Raise are hiring a Helpdesk / Technical Support for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to...

Helpdesk / Technical Support Location: Scarborough, ON - Hybrid - 2 weeks training onsite – 2 days onsite per month Contract Length: 12 Months with possibility of extension. We at Raise are hiring a Helpdesk / Technical Support for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to...