Water Collections Clerk

3 weeks ago


St Catharines, Canada City of St. Catharines Full time

**Summary of Duties**:
Collect on overdue water accounts in a timely manner, adhering to a collections schedule. Set up and maintain pre-authorized water records for monthly and per bill payment plans. Ensure timely calculation of late charges on unpaid water accounts.

**Duties and Responsibilities**
- (These set out the principal functions of the position, and shall not be considered as a detailed description of all the work requirements)._
- Collect on overdue water accounts through adherence to a collections schedule, generation of reminder, final demand and collection notices.
- Set up and maintain pre-authorized water payment records, including input, adjustments and reconciliation as a result of cancelled bills, sales, meter exchanges and terminations.
- Timely co-ordination with Water Billing staff to ensure that the requirements of the PAP program are met in regards to re-initialization, actual readings, refunds, etc.
- Create, scrutinize and balance pre-authorized bank files to and from the bank (file transmissions and retrievals).
- Make adjustments to bank files based on rejection lists, altered amounts, cancellations.
- Make necessary adjustments to water accounts as a result of returned payments, transfers, inaccurate postings, etc.
- Negotiate payment arrangements with customers on overdue accounts, ensuring timely payment of account balance and that amounts are adequate to clear outstanding balance.
- Maintain post dated cheques to ensure timely processing on account.
- Maintain an up to date add to taxes list for unpaid accounts in all water sections.
- Handle telephone and counter inquiries, problems and complaints with respect to pre-authorized payments, overdue accounts, payment arrangements, adds to taxes for non-payment, etc., using tact and courtesy in difficult or sensitive situations.

**Position Requirements**:

- Grade 12 Diploma or General Educational Development (GED) Certificate.
- One (1) year of current municipal experience, water collections related and/or equivalent.
- An accounting or strong mathematical background and problem solving abilities.
- Proven ability to organize a fluctuating workload and to meet deadlines.
- Proven attention to detail with utmost accuracy.
- Good working knowledge of divisional procedures for FMS & CSS.
- Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
- A demonstrated commitment to enhancing a safety culture.

**CUPE 157 Pay Group 5 **- Minimum $51,389 annually; Maximum $57,199 annually

**Expected Work Location**: City Hall, 50 Church Street

**Hours of Work**:Currently Monday-Friday 8:30am-4:30pm.

Applications received any other way will not be accepted.

The City of St. Catharines is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.

**Job Types**: Full-time, Fixed term contract
Contract length: 4 months

**Salary**: $51,389.00-$57,199.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



  • St. Catharines, Canada City of St. Catharines Full time

    **Summary**: Collect on overdue water accounts in a timely manner, adhering to a collections schedule. Set up and maintain pre-authorized water records for monthly and per bill payment plans. Ensure timely calculation of late charges on unpaid water accounts. **Duties and Responsibilities**: - (These set out the principal functions of the position, and...


  • St. Catharines, Canada City of St. Catharines Full time

    **Summary**: Responsible for receiving meter cards and editing for data input which supports the accurate and timely preparation and mailing of regular Water billings. Determine and perform cancellation of estimated or inaccurate billings, related penalty adjustment and transfers and immediate re-billing. Responsible for verifying and refunding overpaid...


  • St. Catharines, Ontario, Canada City of St. Catharines Full time

    Summary:Responsible for receiving meter cards and editing for data input which supports the accurate and timely preparation and mailing of regular Water billings. Determine and perform cancellation of estimated or inaccurate billings, related penalty adjustment and transfers and immediate re-billing. Responsible for verifying and refunding overpaid accounts...


  • St. Catharines, Canada City of St. Catharines Full time

    **Summary**: Responsible for the maintenance of the Accounts Receivable Billing System, preparing invoices and adjustments and maintaining up to date customer files. Responsible for performing water meter card data input and editing which supports the accurate and timely preparation and mailing of regular Water billings. Perform cancellation of estimated or...


  • St. Catharines, Canada City of St. Catharines Full time

    **Summary**: To carry out drinking water sampling activities using data quality assurance/quality control protocols. To document and maintain the drinking water quality data in formats to satisfy the Safe Water Drinking Act, and the Provincial Drinking Water Regulations and Standards. **Duties and Responsibilities**: - (These set out the principal...


  • Fort St. John, Canada Aquatech Canadian Water Services Full time

    **General information**: **Reference number **:2024-1619 **Legal structure**: ACWS **Work schedule**: Monday to Friday **Work shift**: Flexible **Hours/week**: 40 **Salary**: 27-35$/h **Job details**: **Job status**: Permanent **Job type**: Full time **Job title**: Water and Wastewater treatment operator **Description**: **Aquatech Canadian Water...

  • Water Technician

    4 weeks ago


    St. Catharines, Canada ServiceMaster Restore of Niagara Full time

    **Job description** A ServiceMaster Water Tech will be required to enter, lead and work job sites that have been affected by flooding, fires, mold and sewer back up. Our employees are required to perform duties in homes, businesses as well as government buildings that have been affected by emergency situations. Out of town work may be required for large...


  • St. Albert, Alberta, Canada Alberta Gaming, Liquor and Cannabis Full time

    Liquor Payment Collection Clerk (PT)ABOUT AGLCAlberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta's gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.ABOUT LIQUOR & CANNABISThe Liquor & Cannabis Division...


  • Fort St. John, Canada Aquatech Canadian Water Services Full time

    General information:Reference number :Legal structure:ACWSWork schedule:Monday to FridayWork shift:FlexibleHours/week:40Salary:27-35$/hJob details:Job status:PermanentJob type:Full timeJob title:Water and Wastewater treatment operatorDescription:Aquatech Canadian Water Services Inc. is a privately held Canadian corporation established in 2004, specializing...

  • Deputy Clerk

    2 months ago


    St. Catharines, Canada City of St. Catharines Full time

    **Summary**: City’s records and privacy program including supervision of a Records and Information Analyst, coordinating and processing requests under MFIPPA, and overseeing the Municipal and School Board Elections. **Duties and Responsibilities**: - (These set out the principal functions of the position, and shall not be considered as a detailed...


  • St. Albert, Canada Alberta Gaming, Liquor and Cannabis Full time

    **Liquor Payment Collection Clerk (PT)** **ABOUT AGLC** Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust. **ABOUT LIQUOR & CANNABIS** The Liquor &...

  • Deputy Clerk

    1 week ago


    St. Catharines, Ontario, Canada City of St. Catharines Full time

    Summary:City's records and privacy program including supervision of a Records and Information Analyst, coordinating and processing requests under MFIPPA, and overseeing the Municipal and School Board Elections.Duties and Responsibilities:- (These set out the principal functions of the position, and shall not be considered as a detailed description of all the...

  • Nursing Clerk

    3 weeks ago


    St. Catharines, Canada Primacare Living Solutions Full time

    Primacare Living Solutions is a privately-held Canadian Long-Term Care Operator based in Toronto, Ontario and is a fully accredited member of both CARF and the OLTCA. We put people first by providing our residents with the highest standards in quality care and services and our staff with a supportive, flexible and progressive work environment. **Your...

  • Crew Chief

    4 weeks ago


    St. Catharines, Canada ServiceMaster Restore of Niagara Full time

    A ServiceMaster Water Tech will be required to enter, lead and work job sites that have been affected by flooding, fires, mold and sewer back up. Our employees are required to perform duties in homes, businesses as well as government buildings that have been affected by emergency situations. Out of town work may be required for large losses and catastrophic...

  • Crew Lead

    4 weeks ago


    St. Catharines, Canada ServiceMaster Restore of Niagara Full time

    A ServiceMaster Water Tech will be required to enter, lead and work job sites that have been affected by flooding, fires, mold and sewer back up. Our employees are required to perform duties in homes, businesses as well as government buildings that have been affected by emergency situations. Out of town work may be required for large losses and catastrophic...

  • Nursing Clerk

    3 weeks ago


    St. Catharines, Canada Radiant Care Full time

    **Company Information** We are a private, non-profit organization committed to providing top-quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long-term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet their social,...

  • Nursing Clerk

    1 week ago


    St. Catharines, Canada Radiant Care Full time

    **Company Information** We are a private, non-profit organization committed to providing top-quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long-term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet their social,...

  • Dz Truck Driver

    4 weeks ago


    St. Catharines, Canada Your Water Compnay Full time

    Recession proof and pandemic proof essential service - Requires DZ license - 3 years INSURED experience required(without this, we can still offer a position at a reduced rate of pay) - AZ license not a necessity but is an asset - Clean abstract and a letter from previous employer's insurance proving driver has been previously insured on commercial heavy...

  • Sales Clerk

    1 week ago


    St. Catharines, Canada Lifco Hydraulics Ltd. Full time

    **Sales Clerk** **Location**: St. Catharines Office - This is not a remote position. **Position Summary**: The primary purpose of this position is to provide administrative and operational support to the Order Desk and TRK team. **Responsibilities**: - Process quotes for Canadian and US customers and follow through until completion of order - Update and...

  • Nursing Clerk

    1 week ago


    St. Catharines, Ontario, Canada Radiant Care Full time

    Company InformationWe are a private, non-profit organization committed to providing top-quality accommodations and care to senior citizens. We offer a variety of living arrangements to fit the needs of our residents including, long-term care, supportive housing apartments, and wellness suites. We also have a strong mandate to meet their social, physical,...