Intake Coordinator

5 months ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:

- We are looking for an Intake Coordinator to join Tele Mental Health Service as part of Telepsychiatry at Sickkids. As a Telepsychiatry Intake Coordinator, you will triage, respond, and coordinate referrals, scheduling appointments on a variety of technology platforms to connect consultants with children and youth with mental health assessments. The role also includes connecting and relationship building with Children's Mental Health Agencies, Community Health Centres, Family Health Teams, and other medical specialists across the province and ensuring that appropriate clinical information is collected. As the Intake Coordinator, you will act as a professional, sensitive, and responsible liaison available and responsive to all referral sources, to the community, and to the patients and parents referred to the program.**This is a hybrid position, on-site coverage may be required up to three days per week, and monthly on-site team meetings.**

**Here's What You Will Get To Do**
- Receive and assess the appropriateness of requests for service using criteria provided by the Program, and in consultation with members of the clinical team
Secure and organize necessary documentation and legal documents
Help manage program schedules
Triage accepted referrals to appropriate clinicians within the program
Promote the program to clinicians within the city of Toronto
Data entry and management of the department and hospital mandated clinical systems
Handle small projects/assignments as requested
- **Here's What You Will Need**
- Bachelor of Science or Bachelor of Arts in Psychology, Social Work, or Sociology; or a related discipline or a Diploma in related discipline
Minimum 2 years' experience providing administrative support; preferably in a healthcare setting- Minimum 2 years' experience in a community mental health, social services, agency, or hospital environment, preferred
Should have familiarity with psychiatric/medical terminology
Proficient in Epic (an Asset)
Proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint)
Excellent communication skills both written and verbal
Self-directed, organized, and able to work with little supervision
Tactful, diplomatic, and interpersonal skills
French language skills - written and verbal, a strong asset**Employment Type: Temporary, Full time 1.0 FTE, 13-month contract with health and dental benefits**

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

**How to Apply

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