Learning Technology Specialist

2 months ago

Ottawa, Canada Ottawa-Carleton District School Board Full time

The Ottawa-Carleton District School Board is the largest school board in Eastern Ontario and offers students and parents a world of choice for learning. Our nearly 150 schools offer a wide range of programs to promote learning excellence and meet the individual needs of students, parents, and the community at large. Our schools are teaching communities where principals, vice-principals, teachers and support staff nurture student well-being and challenge students to achieve their best._

**We are seeking a creative, dynamic, committed professional to join our team**:
**Learning Technology Specialist(s)**

**(2 positions available)**

Location: Business & Learning Technologies *100% In-Person Nature of Position: Regular, Full-time (100%), 12 month work year
Hours of Work: Monday to Friday, 35 hours per week
Salary range: ESP, Level 6 - $43,749 to $55,890

This is a key customer focused position supporting students and staff working at the OCDSB, while following established business processes and adhering to Board policies.

**Qualifications**
- Completion of 2 or 3 year Computer Systems Technician program, and a minimum of 2 years related work experience or an equivalent combination of education and experience.- Completion of Apple Certified Mac Technician (ACMT) or Apple Certified iOS Technician (ACiT); MCSE (Microsoft Certified Support Engineer), A Plus Industry Standard technical expertise and other relevant designations.Customer-focused individual who demonstrates excellent customer service skills.-
- Knowledge and experience with interactive and mobile technologies.-
- Works comfortably on a variety of hardware and operating systems.-
- Excellent communication skills (oral and written) for instructing users; ability to clarify and provide information, address problems in a professional manner, and respond to requests and inquiries, using tact and diplomacy.-
- Analytical skills are required for resolving problems.-
- Ability to lift heavy equipment such as computers, monitors and peripherals (use of step ladders for installation of projectors).-
- Ability to organize and manage time and work effectively and efficiently.- Ability to use judgment when troubleshooting, determining corrective action, and/or when installing hardware.
- Ability to work independently or collaboratively with other B&LT staff; and can quickly learn new technology independently, without formal instruction.

**Application Process**

**Applications will be considered in accordance with the ESP Collective Agreement, in the following order**:
1. Applications from Regular full-time and part-time employees within ESP bargaining unit are given first consideration. (Internal Posting)
- 2. Applications from term and casual employees within ESP bargaining unit are given 2nd consideration. (External Posting)

**If you are not a Board employee and do not have an existing ATE account **, you will be asked to create one at
- Personal information is collected pursuant to the Education Act and will be used to determine the eligibility for employment with the OCDSB. Questions about this collection should be directed to the Manager, Human Resources, 133 Greenbank Road, Nepean, Ontario K2H 6L3._
- OCDSB employees serve students, colleagues, families and community partners. We invite people of all abilities, orientations, faiths, ethnicities, races, genders and ages to join us as we create learning and working spaces that honour the unceded and unsurrendered land of the Algonquin people, and respect, value and increasingly reflect the diversity of Ottawa. Your lived experience is an essential contribution to deliver the education every student deserves with dignity.
-

**EDUCATING FOR SUCCESS - BUILDING BRIGHTER FUTURES TOGETHER

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